Within the last year I had been having intense pain coming from the back of my heel that is more prevalent upon rising out of bed in the morning and my recent visit to the doctor dx me as having Haglund's deformity. Has anyone else ever heard of this or had it? I would like to know what you did that help to relieve the pain. Ice just doesn't really cut it and I don't want to rely on Ibuprofen for relief. Oh I forgot to mention that I have flat feet, no arch. Would special made orthodontics help and also can anyone recommend a good pair of nursing shoes. Since dealing with this it's been hard finding shoes that are just totally comfortable.