Improving patient satisfaction in OB - page 2

What types of things are you all doing in your units to improve patient satisfaction? What works? What doesn't? Just curious on how other units are handling this, especially on a unit where we care... Read More

  1. by   PinkNBlue
    Quote from RNinLDRP620
    the tea time thing is an excellent idea for pp moms!
    I agree!! Love that!
  2. by   kirsnikity
    Yes, the local anesthetic is injected with a TB syringe. If performed well, the local injection is far less painful than the actual IV start. I speak from my own personal experience as a patient, and also feedback I've received from patients I've used local on.

    We've received many positive comments on patient surveys. It takes practice to hone the skill, but it's worth it IMO.