Deaf and pregnant: Live sign language interpreter or video conference for childbirth?

In a controversial lawsuit, a deaf, pregnant woman wants a live sign language interpreter for the delivery of her child rather than a video interpreting interpreting service the Florida hospital plans to use. This article discusses the issues surrounding the case. Specialties Ob/Gyn Article

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  1. Should the hospital provide this woman with:

    • 64
      Live sign language interpreter
    • 8
      Remote video conference sign language interpreter

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Imagine being pregnant, deaf, afraid and soon to be delivering your second child. Your first child experienced problems and remained hospitalized for almost 3 weeks.

In a controversial lawsuit, a pregnant woman, who is deaf, wants a live sign language interpreter for the delivery of her child rather than a video conferencing machine, also called a video relay system or video remote interpreting (VRI) the Florida hospital plans to use.

Video conferencing equipment and videophones can be used for direct communication between deaf and hard of hearing people and with their hearing family and friends who know American Sign Language (ASL). They can also be used by deaf and hard of hearing people who do not know ASL, but who benefit from access to visual communication cues, including speech reading (National Association of the Deaf).

The Department of Justice's revised final regulations implementing the Americans with Disabilities Act (title II and III) state "entities are required to give primary consideration to the choice of aid or service requested by the person who has a communication disability. The state or local government must honor the person's choice, unless it can demonstrate that another equally effective means of communication is available, or that the use of the means chosen would result in a fundamental alteration or in an undue burden" (U.S. Department of Justice).

To the disappointment of the woman, it will most likely be a sign language interpreter on a computer screen - instead of a real person by her bedside - who will serve as the sign language interpreter through the birth of her child.

"In a case that may be a first in the nation, U.S. Magistrate James Hopkins issued a report, finding that the woman did not prove that a video conferencing system violates her rights under the Americans With Disabilities Act" (Palm Beach Post).

The woman shared concerns that a machine won't be able to touch her to get her attention when she is screaming or has her eyes closed while in pain. "The VRIs do not work all the time...It's really serious. What if there was something life-threatening that happened during the delivery?" (Hyman, 2015).

In another interview, she stated "A translator stationed at a remote location, being beamed in via video-conferencing technology - is not sufficient..."When I'm giving birth I can't see everything that's going on with a monitor - I have to change position, close my eyes. There are technical problems. That's not effective communication."(Greenfield, 2015)

The hospital's "portable VRI machine is a laptop computer which can fit in small places where an in-person interpreter might not be able to fit". The woman "explains that an in-person interpreter is preferable because during her first childbirth, her interpreter was able to crouch down and kneel on the floor" (Palm Beach Post).

The woman also said "this is not effective communication for a woman giving birth and ultimately a violation of the American Disabilities Act. No one can sit there in labor and just watch a fixed screen.. "You can't do that. It's much better to have a live interpreter that's mobile and can move around. It's a lot more comfortable. They can lean over. They can get in a different spot." (Hyman, 2015)

According to the letter of the law, an in-room translator is not required. The Americans with Disabilities Act (ADA) says hospitals must provide an effective means of communication, but does not specifically state what constitutes "effective".

What are your thoughts about this case? Is this the spirit of the law?

Any deaf nurses who have used sign language interpreters or video conferencing during childbirth?

Can any L&D nurses shed light? How effective are video conferencing/interpreting relay systems?

Any nurses who are sign language interpreters?

Sharing experiences and insight helps us all to grow in our understanding.

References

Greenfield, B. (2015). Why a Deaf Woman Is Suing the Hospital Where She Plans to Give Birth. Accessed on July 16, 1015

Hyman, A. (2015) Hearing-impaired pregnant woman sues Bethesda Hospital, wants interpreter. Accessed on July 16, 2015

Musgrave, J. (2015) Deaf Boynton woman may not get live interpreter during childbirth. Accessed on July 15

National Association of the Deaf. Video Relay Service. Accessed July 15, 2015 Page not found | National Association of the Deaf.

U.S. Department of Justice, Civil Rights Division, Disability Rights SectionAccessed on July 16, 2015 Revised ADA Requirements: Effective Communication

Specializes in Pediatrics, developmental disabilities.

Excellent points! I don't think that is the issue in South Florida (where this woman lives), but I'm sure it is an issue in many part of the U.S.

Any suggestions? Should more nursing students take ASL?

Specializes in Pediatrics, developmental disabilities.

Update!

The woman delivered the baby...and reports that the video interpreting system failed. Read more details here:

Margaret Weiss, who is deaf, gives birth without live interpreter | www.palmbeachpost.com

Update!

The woman delivered the baby...and reports that the video interpreting system failed. Read more details here:

Margaret Weiss, who is deaf, gives birth without live interpreter | www.palmbeachpost.com

Of course, this is the account from the woman and her attorney, who, I assume, are setting themselves up to sue the hospital (does anyone doubt for a moment that that's where this is going??). And it doesn't sound like the system "failed," just that it didn't work as well as one might have hoped. Of course, I guess that would depend on one's interpretation of the word "failed."

Specializes in Pediatrics, developmental disabilities.

Is there a lesson in this for us?

Specializes in Complex pedi to LTC/SA & now a manager.

According to the Yahoo report the hospital was going to pursue a live interpreter. However like anything else if it was an unscheduled or quick labor (like many second births and child birth in general--silly children do not follow a nice, convenient schedule starting at birth..,and continue for all eternity as any parent or anyone that works with children know). I wonder if they could not secure a qualified interpreter quickly enough.

I had a patient that they could not secure a Spanish interpreter for her labor that was fast and filled with complications. The interpreter did not arrive until the child was born and being intubated to try and reduce the effects of a hypoxic birth. Not her first child and mom was so confused she couldn't think in English and the first person who spoke her primary language had to explain the child's traumatic birth and complications and why this term child was being intubated and whisked to the helicopter to be emergently transferred to the NICU. It happens.

Specializes in Complex pedi to LTC/SA & now a manager.

Baby born July 17, healthy. Mom filed lawsuit July 20....(due date was 7/24)

http://media.cmgdigital.com/shared/news/documents/2015/07/20/notice_of_mootness_1.pdf

She's also suing because there were no female interpreters available (not sure how that is anyone's fault or even predictable. Have a staff of female interpreters on standby from weeks 38-42? That is unrealistic. She did have a female friend, a qualified interpreter, at bedside.

I think now she's exacerbating the issue. If only male interpreters are available, that wasn't good enough either? I take it she has no family support as no family other than her two children are mentioned in the suit or article.

In addition, it takes years to qualify with fluency sufficient to interpret. A nurse taking an ASL class or even a medical Spanish or medical French class with have possibly functional conversation skills but likely not sufficient to interpret. How is it anyone's fault that only male interpreter were available? She's now crossing into unreasonable. She's complaining that most of tech support is male. I can see arguing that after an hour or so if the VRI was not suitable that they could call for an in person interpreter but there is no guaranteed availability. Perhaps the deaf community advocates could have stepped up to volunteer as back up?

Baby born July 17, healthy. Mom filed lawsuit July 20....(due date was 7/24)

Yeahhhhhhh, big surprise there ... I don't wish her any ill personally, but I hope the suit doesn't go anywhere.

Specializes in Complex pedi to LTC/SA & now a manager.
Yeahhhhhhh, big surprise there ... I don't wish her any ill personally, but I hope the suit doesn't go anywhere.

While she has some valid issues, there is also the fact that she brought her hearing friend who was a qualified interpreter, she refused male interpreters, wanted an in person interpreter 24/7 (unreasonable even under the law), and quite a few interpreters couldn't understand her and had to get a replacement, she wanted interpreters she liked to stay on the case & work overtime.... She wasn't happy that there weren't interpreters for her child's grandparents who are also deaf (they couldn't see the screen, in essence they wanted a second interpreter). It's bordering on a self-entitled temper tantrum. I understand that she deserves a qualified interpreter and in her opinion in person is better but it's unreasonable to demand one 24/7. It's unreasonable to insist on only female interpreters, I understand obstetrics is not the same as other hospital unit but we can't always get the perfect scenario. There is a finite number of qualified interpreters for medical interpretation.

There is definitely more to the story than she and her attorney are putting forth.

Specializes in NICU, PICU, PACU.

If the hospital made efforts to

meet her needs, she really doesn't have any grounds.

Specializes in Early Intervention, Nsg. Education.
While she has some valid issues, there is also the fact that she brought her hearing friend who was a qualified interpreter, she refused male interpreters, wanted an in person interpreter 24/7 (unreasonable even under the law), and quite a few interpreters couldn't understand her and had to get a replacement, she wanted interpreters she liked to stay on the case & work overtime.... She wasn't happy that there weren't interpreters for her child's grandparents who are also deaf (they couldn't see the screen, in essence they wanted a second interpreter). It's bordering on a self-entitled temper tantrum. I understand that she deserves a qualified interpreter and in her opinion in person is better but it's unreasonable to demand one 24/7. It's unreasonable to insist on only female interpreters, I understand obstetrics is not the same as other hospital unit but we can't always get the perfect scenario. There is a finite number of qualified interpreters for medical interpretation.

There is definitely more to the story than she and her attorney are putting forth.

I agree with this. As I posted previously, I use my husband and teenage kids to clarify things for me all the time. In addition, I know many of the ASL Interpreters who work in my area (and so do practically all Deaf adults, BTW, as the Deaf community is a pretty small world). There are a few Terps who I would certainly not choose to work with and others that I really enjoy, but I know that if I show up in an ER at 2:00 in the morning, I'm going to get whoever is available, if I get a live person at all.

If if she had a support person with her who was a certified Interpreter, I would really wonder if there was some other reason for wanting another specific Terp there. I don't know anything about this woman's specific situation, and I don't have any ties to Deaf communities outside of my home state, but there's something really strange about this situation, and I suspect that more details will emerge. They always do.

... there's something really strange about this situation, and I suspect that more details will emerge. They always do.

Or maybe it's just simple opportunism -- she sees the chance for a big payday.

Specializes in Pediatrics, developmental disabilities.

Great point! There are always many sides to every story!