Nursing school staff

[amber29]

Hi everyone!

Pre-nursing student here, and I have a question for everyone. Are nursing school staff members (not instructors), usually condescending and belittling?

I went to a school today to sign up for a class that would allow for me to apply to that particular school's nursing program. I had made the decision about applying and going to this school yesterday. When I walked in and asked the biology/nursing staff a few questions, they told me that I "shouldn't wait until the last minute to get cleared for courses," in a condescending tone. I was beginning to explain that I didn't plan on attending that particular school until yesterday, but was cut off mid sentence. They were even speaking slowly to me as if I was mentally challenged. A friend of mine was with me at the time, and was a bit stunned at how I was being spoken to. There was more, but this is just the jist of it. There are a couple of other schools that I had visited, and the staff members at the nursing department office show the same level of disrespect. What gives??

[Deredain]

I just got into the nursing program and will be starting in January so I have not met any of the instructors. As a general, broad statement, the school and it's staff have not made it easy trying to get into the nursing program. Their website is difficult to find the information on, trying to find people to give you an answer is difficult as the nursing program admins don't talk to you unless you are in their program.

Someone had said to me that with 1000-1200 people applying for 80 seats in my night program, they don't have to make it easy or be nice. I would hope that is not the reason.

[Iridescent Orchid, CNA, LPN]

When it comes down to it, it seems like every profession you go into or attend college for has the same sort of people around. There will be a good amount of toughies, considering any nursing program I've heard about doesn't make it too easy to get into the program as well as various other things. Take the way they project themselves as a grain of salt. I know it can make you shy away or feel nervous about any contact you have to exert onto them. I've met the same types of people through this year. You'll find the better spirited ones in time! I feel a lot of staff feels they should force themselves as a pretentious person, for one reason or another. Best of luck! :)

[ParkerBC,MSN,RN, PhD, RN]

You’re going to run into rude people all of your life. I am not sure what crawls up their…well you know, and died. This happens on the floor when you begin working as a nurse. In fact, I recently had an interview at a school I applied to for acceptance into a doctoral program and received the same kind of attitude from the secretary. I made it clear to her that her attitude was unacceptable. At the end of the interview with the Director, I was asked if I had any questions. The question I asked was their philosophy of customer service. As expected, they hold their employees to the highest standards of customer service. My response was, “interesting because I received better customer service at McDonald’s this morning when getting my breakfast before coming here. Your secretary has a serious chip on her shoulder. Not only was she rude, but also is unapproachable. It makes me question the kind of service I will receive if I have future questions or needs.”

Three days later I received an acceptance letter with my tuition covered and a monthly stipend. I sent letters to the Director and University President that I will not be accepting their offer. I again described my experience with the secretary and the fact I disclosed the information to the Director and never received an apology. I continued with how unacceptable it is to be intentionally rude to another person and the fact that how the Director did not offer an apology supports her secretary’s actions. Two weeks later, I received a call from the University President with an official apology and a request to reconsider. I have already made up my mind that I will not be attending that school.

The point I am making is administration often times doesn’t know that students are being treated rudely because they aren’t there to see it. There are a lot of nursing programs out there. If you think you can handle staff being rude to you throughout the program, then go for it. Only you know. However, if not, it may not be the right fit for you.

Good luck to you!!

[justinpark09, MSN, RN]

You're going to run into rude people all of your life. I am not sure what crawls up their...well you know, and died. This happens on the floor when you begin working as a nurse. In fact, I recently had an interview at a school I applied to for acceptance into a doctoral program and received the same kind of attitude from the secretary. I made it clear to her that her attitude was unacceptable. At the end of the interview with the Director, I was asked if I had any questions. The question I asked was their philosophy of customer service. As expected, they hold their employees to the highest standards of customer service. My response was, "interesting because I received better customer service at McDonald's this morning when getting my breakfast before coming here. Your secretary has a serious chip on her shoulder. Not only was she rude, but also is unapproachable. It makes me question the kind of service I will receive if I have future questions or needs."

Three days later I received an acceptance letter with my tuition covered and a monthly stipend. I sent letters to the Director and University President that I will not be accepting their offer. I again described my experience with the secretary and the fact I disclosed the information to the Director and never received an apology. I continued with how unacceptable it is to be intentionally rude to another person and the fact that how the Director did not offer an apology supports her secretary's actions. Two weeks later, I received a call from the University President with an official apology and a request to reconsider. I have already made up my mind that I will not be attending that school.

The point I am making is administration often times doesn't know that students are being treated rudely because they aren't there to see it. There are a lot of nursing programs out there. If you think you can handle staff being rude to you throughout the program, then go for it. Only you know. However, if not, it may not be the right fit for you.

Good luck to you!!

:yeah::yeah::yeah:

I really admire what you did !! Im in socal, trying to get into an ADN program. Yes, most secretaries do not respect me when I have a question on the phone. They do not care and are always ready to hang up the phone. ELAC, LATTC, LA SOUTHWEST, SANTA MONICA COLLEGE, MT. SAC. , Cerritos..

Glendale College, or LA Harbor College, Golden West Collge are better, but still.

[rainbowskin]

From my experience they are mostly belittling and rude.. there are some good ones out there though. I try and stay away from bad ones

[x_factor]

I'm pre-nursing and was accepted into the nursing program for the spring semester, which starts in just a few weeks. I've met most of the instructors for the spring semester, and I have NEVER in my LIFE met so many people in one place that were so God-awful rude! I mean, these people literally go out of their way to be as rude as possible. One even belittled me and called me illiterate because I asked her a simple question. And these are the INSTRUCTORS. Anytime I've asked a question or even attempt to speak with them, I'm spoken down to and made to feel like a complete idiot. Makes me really look foward to spending next semester with them day in and day out.