Best way to deal with rudeness? - page 3

In general, what is your approach to dealing with inappropriate or rude remarks from co-workers? Don’t be shy- I really want to know.... Read More

  1. by   Jo Dirt
    Quote from TriageRN_34
    BUT last night! OMGosh! Dr's everywhere, all barking at nurses, and one started that up on me...I couldn't find the chart, he yelled at me for it (like I have a tracking system for charts!), I found the chart...but don't know their system or where things are unless I search...that really ticked the doc off!

    Finally after much complaining and me scrambling to get the MD the infomation as polietly as I could (I never appologized for not going faster!), he asked..."Who are you?".

    I told him my name and that I was agency helping out for a few days. He was all sorts of ticked! He said "oh great..nurses that don't know what they are doing anyway...and now I have a little rent a nurse!!!!!"

    I'd have said matter of factly, "yea."

    A lot of time when doctor's are pissy it isn't personal. Whoever is around them will catch it whether they deserve it or not. I've learned to let that kind of stuff slide off my back.
  2. by   Tweety
    It seems like you really are a sensitive person underneath. 99.999% of the transactions you are going to have with people are neutral, professional and friendly. It sounds like your too much on the lookout for the reactions of other people, and might let the rude ones get to you too much.

    Why not just let your guard down and be yourself. You don't need to always wear a coat of amour. I agree with the approach to treat others as you would want to be treated.

    We have to choose our battles. There's a time to let things roll off of you, allow the person to be their unhappy selves, and a time to confront. There's a good book called "Crucial Confrontations" that might help you. I have a tremendous fear of confrontations and use to ignore others behavior to, and I was the one who suffered.

    Also when you ignore rude behavior it gives them permission to continue to behave that way. As I said, there is a time when it's not that important, and doesn't affect me and I can ignore it. Other times it eats me up.

    But putting on armor and being aloof and cold doesn't work for me. It's not my nature. It's safe perhaps, but isolating and not healthy.