Non-clinical management telling a Nurse how to be a Nurse

[SweetLoriRedRN]

:angryfireGotta vent!!! I work in an outpatient office setting. Today, while trying to tend to 2-3 pending patient situations, I asked the lady in Medical Records to call a physician's office and ask for a copy of an EKG. Now this EKG had already been interpreted by the physician that did it. AND the NP had ALREADY talked with the physician about the results. The office manager heard my request. She wanted to know WHY I was asking Medical Records to do this. "That is the nurse's job," she said. Now this task requires NO nursing judgement. I ended up calling for the EKG, never once spoke to a healthcare professional. Phone call took 10 minutes. I talked to someone in MEDICAL RECORDS!!! I get so disgusted with those NON-CLINICAL manager types without ANY nursing experience telling me what nurse's job is. I do understand that I need to make these types of calls sometimes, BUT DON'T tell me that only "the nurse" can do it.

Thanks for listening!!

[dscrn]

I love when pharmacy calls and says that I have to come to the pharmacy to get a med instead of them bringing to us like they're supposed to do. They can't bring it to the floor because they're "short staffed." Like they're going to come give the meds to the patients if we're short staffed. If anyone else is short staffed, nurses have to pick up the slack. If nursing is short staffed, we still have to pick up the slack.

ah yes...if you want the medication, you'll have to pic it up..shouldn't be a problem, because you are already dowstairs, picking up the linen that your dept needs(CS doesn't make deliveries on your shift...), and the late tray that dietary doesn't have to bring to the floor

[Katie5]

You must get used to this because as you will find as you advance in your career that anything someone else does not want to do becomes your job. I work on the 3-11 shift at my hospital. We have the CS people who bring us supplies but they do not act as runners in that they will not go look for things. If we are out of a certain item and they don't have it in CS then they will not go to other units to find it. That is now my job. So as the charge nurse, along with all my other duties, I have to go from floor to floor to find toner for the copy machine. I went to college for 5 years to learn how to do this and they pay me well to do it. But patient care is lagging behind because I can't get my charts and the mars to the nurses because I am off the floor looking for toner. So what if a med is late? So what if this stat med takes two hours to give? Who cares?

Swee sarcasm.