NCLEX Reschedule / No Show

Updated:   Published

Specializes in LVN.

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I had my PN NCLEX scheduled for 6/07 and was home with Covid, so I went online the Pearson Vue Site to R/S to another date- which was 6/24. My day of testing comes and I am getting ready to take my test! I go on the site to double check the address for my testing site, instructions, and see that it shows my 6/07 appt was a "NO SHOW"! My heart dropped!! I specifically remember rescheduling and wrote it on my calendar! I don't know if there was a computer glitch and it didn't confirm. I didn't mind to double check my e-mails b/c in my mind I knew I rescheduled and had the date down. I called them crying and told them I rescheduled, but since there is no confirmation/email it was a no show on my end. I ended up having to re-register with Pearson-Vue and pay $200 again. The rep told me I have to wait now for them to receive another ATT. She said it could take up to 2 weeks. I am nervous now!! Will this no show effect my eligibility to test??? I went on the BVNPT site and my application/file # to test is still on there and eligible to schedule a test until the expiration on 8/22/22. My question is should I just wait or should I contact BVNPT as well? I think I did everything I was supposed to according to whom I spoke with. Anyone else been in the same situation cause it sounds like I am not the first person this has happened to????

Specializes in OR, Nursing Professional Development.

Moved to NCLEX forum for best responses 

I'm in the same situation... in queue with my nursing regulatory body (FL BON) now...

Update after 39 minutes of being on hold with the FL BON: I was told to email [email protected] (it will be different for your state) and ask for eligibility to be re-sent to Pearson VUE. I have since done this and will update again once I know more!

Specializes in LVN.

Thank you for responding! I will contact the BON here in CA since I have not heard a response yet from Pearson Vue. 

No problem ? 

I sent the email on a Thursday at 17:00 and heard back on Tuesday at 20:30ish! (Monday was a holiday...) took two-ish business days to hear back from the FL BON and they said "Your eligibility has been manually updated in Pearson’s system and you should receive your ATT within the next 24-48 hours."

I received my ATT within 15 minutes. I hope you have heard back by now!

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