Maybe this is just a vent post....Home Health

Nursing Students CNA/MA

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So I have this client.... Had her since I started working for this agency in July. She's nice (to your face) but when the other CNAs come in she will complain about you to them.

Her grandson lives with her and he is a lazy fool. He is in his early 20s. Sleeps til 1 or 2 sometimes 3 everyday and expects us all to do his dishes and clean his bathroom. (As in, the dishes by his computer magically appear with his grandmothers in the sink the next day, and leaves his toilet full of pee.) My client showers in that bathroom so I mop and clean the shower but recently I am DONE cleaning his spit out of the sink.

ANYWAY. Down the the BIG issue. The grandson always posts these notes all over the house about how things aren't done right, etc. DK if it's coming from him or her. And most of the stuff is untrue. IE, note said not to dump dirty mop water in sink. Well none of us use the mop bucket. (I'm the only one assigned to mop actually)

Well I guess that's not the main issue, let me continue....

Before I came along, there was another aide that was awful. Stole, called in the middle of the night, was rudeeee, etc. So I understand the bad experience. One of the aides showed me a cabinet that she said when she started working there was full of crystal and now it's all gone. So things have been taken, at least in the past.

My client always talks about things that have gone missing. I've not noticed, but she says things like silverware are gone, little figurines, etc. Many times she's talked about it being family member but recently she is more and more focused on us aides. For instance, my client had all these little trinkets lined up in the kitchen, and they were covered in an inch of dust. I offered to wash them for her. She said yeah, do that and put them in the china cabinet. So I did. Then one of the other aides tells me she had her check to make sure they were all still there.

I understand, I really do; strangers come into your home, you are in the living room all day while they are all over your house, I would be nervous too. But she is starting to make ME nervous. (But what would I want with those little knick knacks?!)

I understand it's their home, and they can post whatever notes they want in their home. And if they feel like items are being stolen I understand their frustration. But if it's really that bad CALL THE OFFICE. Don't accuse us all by posting notes everywhere. The most recent one listed things that have been 'taken'. Silverware, trinkets, things like that. (Many things with no real monetary value) And she had a supervisory last week and gave us all glowing reviews. :confused:

And I almost feel like her grandson is egging her on. Esp because he's the one that types all the notes up. Almost like he's saying "yeah grandma, this is missing and this and that". I'm not saying that nothing has been taken, but I'm also saying that the elderly are forgetful. They misplace things, aides misplace things. things break, and get thrown away. But again, I'm not saying nothing has been taken. I don't live there, I don't know every single object in the home. I can'y say either way.

My MAIN issue is that I HATE going into work terrified like "Oh man, what new note is going to be up today?" or "Is the office going to call me and ask me if I've stolen?" Just to be clear, I will say, I have NEVER taken anything. Never even crossed my mind as a christian.

It's difficult because I'm assigned there for 4 hours and there is not that much work there. If I go SLOW and run an errand, I am done with everything in 2 hours. I've washed all the windows, washed down the cabinets, scrubbed the grout in the bathroom with bleach (As you can probably tell I am there doing a lot of cleaning, which I AM assigned to do, I don't mind cleaning). So my point is I know that someone being in your house that long can make you uncomfortable. Esp when they don't have a lot to do. But if I told the office to cut her hours, they'd tell me I needed to make my time stretch.

SO I think all I can do is tell my supervisor about the notes and the accusations. The problem is they are all indirect accusations. No names have been named. I don't want to QUIT this client, but man do I feel stressed out. I dread going to work. It's not even just the notes about the stealing, it's also the notes about how things aren't done properly. I acknowledge maybe one or two of the other girls may be lazy, but that's not my fault.

In all honesty I think I would prefer a new client. But I don't want to seem like a jerk for quitting on this one. And what if the next one is worse?

*Sigh*

Thanks for reading. Had to get this off my chest to other people who may have dealt with something similar. Any similar experiences or advice would be appreciated. Has anyone else ever had something like this happen to them??????

The people at the office always seemed to be on Facebook or in a meeting. Its crazy how home-health works and how they expect you to be able to get out of class for a client. Usually I guess its the person called in before the shift like maybe a few hours ahead of time, but I will wake up with voicemails from the on-call person saying can you do this? I love my new manager at Hospice cause I work primarily PRN there but I get lots of hours and she sends me a mass text list of dates she needs working and if I say no then she doesn't bother me about it.

I have done home care for the elderly for many years and lots of different clients, and unfortunately, situations like this are pretty common. Lots of family members can be a pain in the ass (although I have met, and currently work with, many wonderful families). The son very well may be stealing- the fact that he lounges around at his grandma's house sleeping all day doesn't say great things about his work ethic or lifestyle. Have you seen him interact with Grandma? How he treats her would be important- as caregivers, we are advocates for our clients and are obligated to report any suspected abuse or financial manipulation. Of course, we must tread carefully there and make sure we have a valid, objective issue. I just mentioned that because of the situation and how your client seems to be missing possessions. If Grandson seems fine with Grandma and is just aggravating, not much can be done.

I agree that calling your agency is necessary. Always CYA!! I have worked with clients who had dementia and accused me of stealing- they also accused everyone else, including family, of stealing too. It sometimes comes with increasing confusion and is completely.imaginary. Other than watching the situation.carefully and keeping your agency informed, there is not much you can do besides being careful not to move anything without explaining to your client, spending extra time with her, etc. Really, if it is stressing you too much, I would leave the case. But please try not to take it personally- this is a field where developing a thick skin and learning not to take your work problems home will really help you cope. It is rewarding, but can be very hard and you will deal with many sad situations and difficult personalities. Best of luck!!!

Specializes in ER, Med-surg.

I'd refuse to continue working for them and get another assignment. I was once accused of stealing a bag full of latex gloves, the family called the office but the office never bothered to tell me about it. When I did find out that I was accused of stealing I left, but then again I had multiple other assignments at the time and I could afford to leave. Don't wait until you get accused of stealing something expensive.

This reminds me of one of my old clients and her 15 yr old daughter. She too would sleep in really late. I would do both of their laundry and cook for both of them. And while I cleaned she would be missing school laid up on the couch watching Jerry Springer and I'd clean up all her trash and dirty dishes, didn't like to but I'd bite my tongue and do it just so i'd have something to do. I started to have enough when the client wanted me to pick her daughter up from school because they didn't have a car and wanted me to paint her finger nails lol...then one day I finally snapped when my shift was over and the client asked me to run to the gas station to get her lazy daughter a bag of chips. I told her I wasn't her "B...tch" and left and never went back!!!

Just don't let it get bad enough that you snap like me :)

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