About 2 months ago, a teacher brought one of her students down because she noticed an active lice infestation. The student told me she was already being treated by her parents at home. Great! I'm at a high school, so we're not mandated to send letters home either. I sent the student back on her way. The next day, I get a call from my nursing supervisor saying that the teacher called her directly to complain about my "not doing anything" and "not caring about the situation." I had told the teacher there wasn't much more to do on my end, but alas.
Yesterday, the same student is brought to me still riddled with head lice. Student confirms that she's still being treated at home. I had previously had a phone conversation with the parents, in which I reinforced how to correctly apply the shampoo. I knew this student was still being treated at home and that lice can be hard to get rid of for good. However, to avoid the fiasco from 2 months ago and to "seem like I'm doing something", I re-explained to the (adult) student how to use the shampoo and I sent her home with a few bottles.
This morning, I'm told that the student's parents are offended I sent the shampoo home and they are wanting to have a meeting with our principal and myself.
So now I feel like I'm trapped...cannot seem to win either way.
Just need to let off a little steam.
About 2 months ago, a teacher brought one of her students down because she noticed an active lice infestation. The student told me she was already being treated by her parents at home. Great! I'm at a high school, so we're not mandated to send letters home either. I sent the student back on her way. The next day, I get a call from my nursing supervisor saying that the teacher called her directly to complain about my "not doing anything" and "not caring about the situation." I had told the teacher there wasn't much more to do on my end, but alas.
Yesterday, the same student is brought to me still riddled with head lice. Student confirms that she's still being treated at home. I had previously had a phone conversation with the parents, in which I reinforced how to correctly apply the shampoo. I knew this student was still being treated at home and that lice can be hard to get rid of for good. However, to avoid the fiasco from 2 months ago and to "seem like I'm doing something", I re-explained to the (adult) student how to use the shampoo and I sent her home with a few bottles.
This morning, I'm told that the student's parents are offended I sent the shampoo home and they are wanting to have a meeting with our principal and myself.
So now I feel like I'm trapped...cannot seem to win either way.