Jcaho

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Specializes in Med/Surg/Peds.

Hello!

This is my first post, sorry if it belongs elsewhere. It's obvious there are so many knowledgeable nurses here, knew you guys could give me some good advice.

Recently started new job at a local hospital and have been hearing rumors that JCAHO will be coming through any day now. This is really freaking me out. Wondering if anyone could offer advice on how to handle questions I may not know answers to, how not to become too nervous, etc.

Thanks for your time! Have a great weekend!

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Specializes in Case mgmt., rehab, (CRRN), LTC & psych.

If you don't know, simply be honest. Reply, "I don't know, but I'll find the answer."

The folks at JCAHO need to drop their unrealistic expectations and get a life.

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Specializes in Peds Critical Care, Dialysis, General.
If you don't know, simply be honest. Reply, "I don't know, but I'll find the answer."

The folks at JCAHO need to drop their unrealistic expectations and get a life.

I've worked in a health care facility for 12 years and have some experience with JOKO. It's a true pain in the keister!

Follow these gems: answer only what they ask. Do not elaborate. If yes or now will suffice, leave the answer at yes or no. If you don't understand the question (or just need to stall for a moment), ask them to rephrase/re state the questions. My standard reply is to indicate I'd look up the policy & procedure or get with my charge, ANM or NM. I usually try to look really busy in a patient's room.

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Specializes in NICU, Infection Control.

This is me during JACHO visits: :chair: or :sofahider: or, if I'm really lucky: :onbch:

Seriously, sit down w/your preceptor, NM, CNS and find out what they want you to do. Sometimes, you're supposed to know the organization's "mission" or "goals". They want you to know where O2 cutoff valves are, where fire extinguishers are, various emergency proceedures, where you can find various stuff documented, if you can find the Policy and Proceedure books.

A lot of places give you little cheat tags to hang off your name badge to refer to--tells all the "code xx" translations, and other quick and dirty info.

Co-workers SHOULD help if you get tagged by the JACHO suits.. They come w/an entourage of hospital suits, who are not necesarily a big help, altho if your NM is in the group, s/he can help, and hopefully will. Good Luck.

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I've worked in a health care facility for 12 years and have some experience with JOKO.

you bring a smile to my face :yeah::D

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Specializes in Peds (previous psyc/SA briefly).
This is me during JACHO visits: :chair: or :sofahider: or, if I'm really lucky: :onbch:

Seriously, sit down w/your preceptor, NM, CNS and find out what they want you to do. Sometimes, you're supposed to know the organization's "mission" or "goals". They want you to know where O2 cutoff valves are, where fire extinguishers are, various emergency proceedures, where you can find various stuff documented, if you can find the Policy and Proceedure books.

A lot of places give you little cheat tags to hang off your name badge to refer to--tells all the "code xx" translations, and other quick and dirty info.

Co-workers SHOULD help if you get tagged by the JACHO suits.. They come w/an entourage of hospital suits, who are not necesarily a big help, altho if your NM is in the group, s/he can help, and hopefully will. Good Luck.

:yeahthat:

And "I don't know the answer, but I can find it. (or I'll look that up in our policies and procedures, which is right here...") :uhoh3:

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