I'm so ashamed of myself

[JKL33]

4 hours ago, Susie2310 said:

As has already been pointed out on other threads, the great majority of patients' family members/significant others - the patient's support system - are reasonable in their behavior and expectations of nurses/doctors/other health care workers. 

Point out your opinion as much as you want. My opinion is that people run the gamut and there's nothing special about being a patient's loved one or support person that changes that.

4 hours ago, Susie2310 said:

Health care professionals must also accept some responsibility for their communication with patients,

Yep.

4 hours ago, Susie2310 said:

which often leaves a lot to be desired

Pretty much true of human interactions in general.

4 hours ago, Susie2310 said:

and acknowledge that they are often actually provoking some of the patient and family member behaviors they find undesirable.

Depends.