homecare homebase

[NC29mom]

We are in the process of transitioning from McKesson to HCHB. I had the impression HCHB was going to be sooooooo simple and less time consuming. ...well, im not seeing it...or not yet anyway. We had laptops with McKesson and use tablets with HCHB. However, we are still having to carry laptops to access the "back office" of HCHB. Theres a lot more actual typing then i anticipated. ..which is difficult on a tablet. What has your experience been with HCHB? Do you love it? Learned some time saving tricks you could share? We had very minimal training. ...hoping it's going to get better.....soon...

[HospiceRN614, ADN, RN]

I too am a hospice nurse for a company recently “combined” with CURO. Ha! Yes we too have been forced to use HCHB. What a joke. It is a complete nightmare. Not to mention the fact that it can be programmed to do what the company wants it to do, not what it is capable of. I have used HCHB in the past for other companies and it was very user friendly..... this one we have now is completely atrocious. Questions have absolutely nothing to do with what info should be gathered during a visit with a hospice Pt. It’s obvious to me it is more centered around survey scores and money. Having to list DME every single sup visit..... on a hospice patient..... like it’s going to change. And performing a TUG..... on a HOSPICE Pt.....that is laughable. Meds show up when they want to..... supplies are there to order one day but not the next. Again only because I have used this system in the past I know that it actually could be beneficial if it was “programmed” to be patient centered NOT corporate centered. Hospice or not glitches with Med profiles is unacceptable and I’m not EVEN going to get in to IDG/IDG NOTES/IDG MEETINGS ??‍♀️

[poppy23]

I have been forced to use this terrible program. Granted, I came from a hospital system that used EPIC, but this HCHB is the dumbest thing I have ever used. Apparently it was developed by nurses. I always say there was no nurse involved in creating this in a hundred miles. Not user friendly, very outdated , and SLOW. No reason and admit should take an hour to complete. I hate it. Thanks for listening, LOL.

[Tammy WCC RN]

Does anyone know how the tracking works for home care home base? Do they know where you are all the time ? Do they know where you clock in and out at ? 

[toomuchbaloney]

Tammy WCC RN said:

Does anyone know how the tracking works for home care home base? Do they know where you are all the time ? Do they know where you clock in and out at ? 

GPS tracking.  It tracks where your device traveled to and what times it was in those locations. 

[Simba&NalasMom, LPN]

I'm convinced the nurses who designed HCHB are the same mean girl psycho bullies that we have all worked with at one point or another. There's simply no other explanation.

 

As a home health LPN, I spent more time charting than I did with my patients. And I do not whip through my visits. 

 

One of the office RNs at this agency told me that three other LPNs quit just over the charting.