High-Value and Low-Value Patients

Some patient populations are highly prized in our society while others are very much devalued. This is because American society views some clusters of people as 'high value' and others as 'low value.' Do you believe that all people were created equally? Do you feel that all individuals are treated equally? Nurses Announcements Archive Article

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A handful of readers might have had knee-jerk reactions after reading the title of this piece. Some of you were probably frowning as you muttered to yourselves, "High-value patients? Low-value patients? Who in the hell does the writer think she is?"

Let me get one thing straight. I'm not the one who assigned values to different clusters of patients. In fact, my personal belief is that all people have the same inherent worth and esteem, regardless of their current situation in life. To be more precise, the greater society in which we inhabit has ascribed different levels of importance to different groups. We sense this disparity when we see how well certain diseases are publicized while other afflictions are simply blown off. We know this gap exists by the types of responses people give when we inform them of our nursing specialties.

In previous posts I've speculated that the prestige of our nursing jobs is strongly tied to the various patient populations with whom we intermingle. To be straight up, society as a whole places an extremely high value on pregnant women (especially if they're middle class or higher), the very rich, infants, children, teenagers, healthy young adults, celebrities, thin people, politicians, and very good-looking people.

To flip the coin, society places a much lower value on the elderly, the overweight and obese, poor people, undereducated people, alcoholics, drug addicts, immigrant migrant workers, the mentally ill, the perpetually unemployed, the disabled, ex convicts, criminals, the developmentally disabled, and the chronically ill.

So if you are a nurse who works in nursing homes / LTC, jails, prisons, psychiatric facilities, group homes for the developmentally disabled, addictions / drug treatment centers, migrant worker community health programs, chronic dialysis, or free clinics, members of the public will not respond with much interest because you regularly work with patients that have been deemed 'low value.' Even many of our colleagues in the healthcare community will think your specialty is a supposedly 'lesser' type of nursing. Some will even ask, "Why don't you want to do real nursing?"

On the other hand, if you are a nurse who discloses that you work in a specialty where you encounter 'high value' patient populations on a constant basis (labor & delivery, postpartum, pediatrics, NICU, PICU, reproductive medicine, aesthetic plastic surgery, trauma, sports medicine, the ER, etc.), members of the general public generally respond with a higher level of interest, and your colleagues in the nursing community tend to view you in a more favorable light.

We see the bias in the amount of attention that certain health problems generate. Type 2 diabetics generally include the overweight and obese, the elderly, racial-ethnic minorities, and other less glamorous groups of people. Does a colored ribbon exist for all the people who died secondary to complications from diabetes? If so, please tell me about it. However, breast cancer has captured the minds of the American public after a young woman from a prominent family lost her battle against the horrible disease many moons ago. Now we live in a sea of pink ribbons.

To sum it up, some demographic groups are highly valued in our society while others are blatantly devalued. Society views some clusters of people as 'high value' and others as 'low value.' As much as I believe that all people were created equally, I know in my heart that all individuals are not regarded equally.

Wow. This is an amazing thread. It's something I've noticed without noticing many times and now it has words. Had a beautiful, funny lady of about 65 in the other day. She has non-Hodgkins lymphoma. Where I've watched other patients whispered about: "drug seeker." "He just wants his drugs." "She'll be calling for pain meds all day!" For this lady everyone bent over backwards to try to get her pain down. They should have. But non-cancer patients probably have hard to control pain, too. Hopefully as a nurse I will see all my patients as high value.

Specializes in Acute Care Pediatrics.

I'm glad this post got dredged up..... I find it interesting and in a lot of ways it echoes my sentiments exactly.

I work in a large children's hospital. 12 floors of specialties and med surg. We get a lot of press and we are a huge community staple.

And our oncology floor is the ringer.

Someone holds a fundraiser for the hospital? Its the cancer kids who are profiled to pull the heart strings. Benefits and survivor stories are all over our social media.

I work on a floor with patients who suffer from another chronic and terminal illness. The disease gets no federal funding, no research dollars. You never see their sweet faces on the front pages, and it ****** me off. I actually called our hospital out on it. LoL...

Bedside pediatrics does not equal sad cancer kids. There are so many horrifying battles that kids face out there, they are no less sad. I have people always ask me... How do you do it? How do you watch kids die of cancer? I don't. I see them die in other ways. But because their disease does not project the same Fault in our Stars tingly feelings, you just don't know about it.

It's a soapbox for me.... And I will tell you it did inspire me to work my ass off for *my* kids.

I work in a large children's hospital. 12 floors of specialties and med surg. We get a lot of press and we are a huge community staple.

And our oncology floor is the ringer.

Someone holds a fundraiser for the hospital? Its the cancer kids who are profiled to pull the heart strings. Benefits and survivor stories are all over our social media.

I work on a floor with patients who suffer from another chronic and terminal illness. The disease gets no federal funding, no research dollars. You never see their sweet faces on the front pages, and it ****** me off. I actually called our hospital out on it. LoL....

I know that many families of children with cystic fibrosis at my local children's hospital feel this way. They have kids with a chronic life-shortening condition, some regularly having long term admissions throughout their entire lives. They have no special facilities on their ward, it is the same as any other med-surg unit. The oncology ward, on the other hand, gets many donations and big fundraisers, has their own fairy garden, multi-million dollar teen unit, big family kitchen, heaps of entertainment technology etc etc. They also get regular visits from local celebrities, sportsmen, beauty therapists, have special activities etc which the other units do not get. To add insult to injury, several families complained to the state's main newspaper of "third world conditions" on the oncology ward, subsequently getting several front page stories and even more fundraising. It really is sad.

I agree with so much written here but admittedly did not read every post.

Ruby Vee's perspective is interesting, I would have not thought it would feel that way. I totally get the breast cancer perspective, but it's the knee replacement that surprises me. Knees are so highly sought after in home health being a money maker and I imagine the same for the hosptials. Certainly for the surgeons. Most of our knee patients have few or less symptomatic medical problems, chronic illness doesn't see a lot of elective high infection risk joint replacements IME and they are the easiest patients for a home health nurse, they don't have the social issues and they're anxious to get back on the golf course or simply back to work. IME they're otherwise high functioning whether retired or still in the work force.