I'm in a predicament. My state BON (california) Will not answer my inquiries regarding whether I can get licenesed or not because of my criminal record. Long story short they don't respond via any method which holds them accountable for what they say (email or snail mail) and when I call to ask why, the person tells me they are too busy with other stuff. However, when I ask my question over the phone, the staff is more than willing to help, but their answers will conflict with each other (one person will tell me no, another will tell me yes)
Quite frankly I need an written answer to my question so that so that I know it is accurate and I won't waste a significant amount of time and money in school and then be denied licensure. Is there any way for me to force this unhelpful BON to give me an answer within a reasonable timeframe? I hate to do it but I am considering hiring a lawyer to send them a letter if that will help (I doubt it, but maybe the lawyer knows of some legal measure that requires this agency to answer inquiries of my nature?)
Long story short they don't respond via any method which holds them accountable for what they say (email or snail mail) and when I call to ask why, the person tells me they are too busy with other stuff. However, when I ask my question over the phone, the staff is more than willing to help, but their answers will conflict with each other (one person will tell me no, another will tell me yes)