hedis outcomes or managed access

CathyRNCCS · Jan 31, 2007

managed access is out of business. outcomes is best but they are selective and wont allow you to split your time. not an issue if your in a big city. good copmany. they kept me very busy last year from end of feb (i think) until end of may. cathy

romiia · Apr 7, 2007

JUST WANTED TO WARN EVERYONE THINKING ABOUT GOING TO WORK FOR OUTCOMES,INC

THEY ARE VERY, VERY SLOW IN GETTING YOU PAID!!!

THEY USE EXCUSES LIKE

"we are just backed up, etc with charts"

:angryfire ~what ever~:angryfire

nickev · Jan 23, 2009

beware of this company, outcomes, inc (out of virginia), which performs HEDIS reporting using odis. goes by either http://ky.my-odis.com/about.jsp or http://www.outcomesinc.com/employment.asp.

i worked for this company for 2 months, using my own resources for such items as: gas, paper, ink, phone calls, faxing, postal, etc. and did not get paid for the majority of time i spent working. i would call daily, keeping in touch w/my field representative, as instructed. i would perform all aspects of the job as outlined in the job description, only to find out someone else would go into the paperwork i sent via computer, and change the information. i would be sent to md offices which would be closed; sent to offices which only had 2 charts out of 30 available; sent to offices which had "hybrid" charts, meaning the field reviewer had to collect both electronic & paper information (this can add an additional day to your one day schedule, and your not paid anything extra for the time, effort, resources used). finally told them i was resigning due to my outgoing expenses, not being paid, company not fulfilling their part of the contract.

in total, this job cost me approx. $1000 in 2 months, whereas, i was paid only $60.00 for the initial training. i in turn, did not return their laptop nor their scanner. i have kept the lines of communication open w/this company, trying to get the money owed to me, after which, their equipment would be returned. received an e-mail from them stating if their equipment was not returned, they would be contacting my state nursing board to make a complaint against me. today, i just received my w-2 from this company, reporting they paid me $800.00.

needless to say, shot off another e-mail to them to either pay me, or fix this w-2. one last thing, when i did report i was quitting, they did offer to pay me $30.00/hr vs. $4.00/chart. so, if one does foolishly apply to this company, demand an hourly pay vs. per chart.

Nurse0072 · May 4, 2009

Unfortunately, I have had a bad exdperience with Outcomes in KY this year. I am doing Hedis and they wanted us to abstract 50 charts a day. I ordered 50 everyday and have gotten maybe 600. They decided after we started apparently to have special groups for each measure. They picked new people over old employees. Me and lots of my friends had good irr scores but none of us got picked and one of my friends had worked there 2 plus years. It was like they picked a few people in no particular way and they got all the chart assignments. I know one lady who to date had gotten over 3,000 charts. I was so excited to be a part of this but have been let down considerably. According to people I know that have done this in the past it is never like it has been this year. Needless to say everyone but the special measure groups got the leftovers. Many of us had turned down other work to do Hedis and many of us went out and bought new computers in hopes of being able to do the best job.

I feel like they may have a hard time finding people next year. I for one wouldn't try it again.

NewEnglandRN, RN · May 4, 2009

I was hired by Outcomes back in January for the HEDIS 2009 project. I completed the training, etc and have yet to be given an assignment! I was available for 40 hours/ week and willing to travel. My Field Advocate left just a few weeks into the project and told me they "had over-hired" in my area. I called several times per week and was continously given excuse after excuse.

From my personal experience, I absolutely would not recommend this company. It was a complete waste of my time. Since I committed four months to them, it prevented me from actively searching for another position.

zahryia, LPN · Feb 9, 2010

Wow, they just called me yesterday. I was busy and they prepared to call me back at a later time. They never called, so I was going to initiate the call. Thank God I read this thread first.

Any good companies out there?

Nurse0072 · Feb 9, 2010

I went ahead after the mess with HEDIS last year and signed up to be a nurse coder. Which is hard. we get paid $5 per chart which have never averaged out for me to be anymore than around $10 an hour, if that. I don't take many charts for them but I did it with the hopes that I could try HEDIS again this year. I really need the money. Low and Behold they screwed me out of HEDIS all together. These are the lying bunch of people i've ever seen in my life. I am an employee who they have had no problems with whatsoever so there was no call for the way they've done me. I am looking for something else now that I can do with my schedule. Don't even give them a second thought, you are beat before you get started. I think it would be funny if they could find no one to work for them.

NewEnglandRN, RN · Feb 9, 2010

DON'T BOTHER!

Was hired last year, completed the training and then my field advocate quit. I was never given assignments despite repeated promised for at least 30 hours/ week. This year they called me and apologized for there disorganization last year. Two weeks later they emailed me and said they did not have enough charts in my area and would not be needing me. A complete waste of time...

Any other GOOD companies?

zahryia, LPN · Feb 10, 2010

There seems to be some good opportunities in NYC. Maybe if you know someone there, you can temporarily stay there. The only thing is they seem to require a NY license, while states don't care where you have your license.

rnagainstfraud · Sep 14, 2010

This article addresses their layoff in Albuquerque:

Fired workers bash Outcomes' training - New Mexico Business Weekly