Have you ever had a family accuse you of killing their loved one?

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I DID TONIGHT! I work at an inpatient hospice facility. Had a new patient with a hx of breast ca with brain mets. She had been restless at home for 3 days. The oncall nurse didn't make a visit, but called the sister at work and asked her if she could send her to us. What the sister HEARD was that she would come for 2 or 3 days and get her pain under control, although having just dealt with her I doubt that was what was SAID. What has happened is the woman came in with horrible terminal restlessness and is now comatous. The sister shows up after work, HYSTERICAL because she won't answer her. I spent about 4 hours of a twelve hour shift explaining the disease process, the terminal restlessness, the s/s she had been showing over the last couple of days that indicate this was coming (as per her discription.) She didn't believe me and said, I know whatever it is your doing to my sister is killing her. You can't fool me. Then acutally asked the aide if I hit her sister on the head:uhoh3: Now, I know what your all thinking, psych right? Nope, this woman is a TEACHER for crying out loud. She just kept saying, my sister isn't dying, she is getting better. I don't know who your talking about, but I know my sister is going to wake up. Ummmm, HELLO, HOSPICE!!!! Her mother was sitting in a chair the whole time saying, now come on. Listen to the nurse, she is trying to tell you what is going to happen next. At one point she even said, I just don't understand all this, I am not a medical person. I said, Well, I am, please let me guide you through the process, so that you can make it easier for BOTH you and your sister. Her mother said, my baby is dying, nothing you can do will change that, then the sister looked at me AGAIN and said, I know that the medicine your giving her is killing her. I even offered to shut the morphine off, thinking that if she SAW how terminal restlessness affects people she would understand. It is AWFUL to watch a loved one strip and flash their bare bodies to all those around. All the while crawling out of bed and hollaring in pain, YIKES! The mother asked me not to turn it off, because she completely understands what is happening. I just feel like this:banghead: :banghead: :banghead:

Specializes in SICU.

Hospice nursing is hard work, and you sound like you're fabulous at it.

Specializes in emergency.

plus there could be a psyche issue, in my opinion many teachers are whackos! They spend all day as the ultimate authority figure, so they go batty in situations in which they are not in absolute control.

As soon as I saw the title to this thread, I thought "this has to be a hospice nurse's post."

It seems to me that one of the most important and most often overlooked task in caring for the hospice patient and family is to give an idea of what to look for, what death is like, how the two ways of dying can be managed, why we give pain meds when we don't "know" they are in pain, etc.

The hospice nurse who was caring for this family slipped up long before the patient came to you.

I was going to include the chaplain in my assessment of their shortcomings, but I do think this was entirely a nursing oversight. How unfortunate for the patient and the family, being deprived of the chance to have a meaningful, painfree, peaceful passing. I thought that was the point, after all.

You are wonderful, keep doing good hospice (I will too!).

Specializes in Hospice.

I really wouldn't be so sure that someone "slipped up" ... denial is a tricky phenomenon that does not necessarily respond immediately to factual information. I'm inclined to think that the sister's own issues got in the way of any teaching. It could also be that she wasn't involved in her sister's illness until late in the day. I've been doing end-of-life care for roughly 15 years, if you include my time on a dedicated AIDS unit. It is not at all unusual for previously uninvolved family members to come in at the end and start talking about iv's, abx, artificial feedings, etc. The hospice nurse can only do the best she/he can with the family dynamics at hand. Not everything bad that happens is the nurse's fault ... and not all deaths are going to be peaceful and pretty, no matter what we do. Heron

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