Handling resignation

[forgivenfaith119]

Hi you guys! I am new to being a nursing supervisor and I just wanted to ask for an opinion. I had a scheduled phone call time with a new care manager to go over some nursing guidelines. I called, there was no answer, left a VM. Sent an e-mail saying to call or email back to reschedule thinking maybe something happened. She sent me an email back saying she has another job. I thanked her for telling me, forwarded the email to her direct manager and asked her to personally talk with her direct manager as well. I don't know if they will have specific things she needs to speak about with this care manager. Did I handle this the right way?

[caliotter3]

It is up to her to resign in the appropriate manner, not your worry, especially since you sent the manager an email as a heads-up. Discourteous on the part of the resigned nurse, to say the least.

[forgivenfaith119]

Okay. Thanks for your reply!

[jadelpn, LPN, EMT-B]

If she was a new care manager, then anything could have happened.

She could have not signed the employee offer letter yet. She may have been torn between 2 positons. Did she even start the new job with your facility yet? If so, she would have been in a probationary period. Employees at will can decide to not continue work (much like employers can let a person go) during a probationary period with no notice.

Things would go much better if everyone is in the loop. Perhaps you can ask going forward more details about who it is you are to call and set up meetings with. Has this person signed the employee agreement? Started orientation? Any thoughts on what the preceptor or the nurse orienting the new hire has to say on what needs to be gone over more carefully that they have noticed in orientation?

If you are part of managing new hires in the beginning processes, then you really will encounter this again. To be able to get and give "heads up" is a good thing. I also would not schedule anyone for anything until all of the other parts of the hiring process have been met--ie: acceptance letter in hand, new employee has orientation dates, that type of thing. Seemingly, part of the issue is that lots of new hires don't receive an offer letter in a timely manner, or they are waiting for orientation dates that sometimes don't materialize.

Best wishes in your new position!!