Room Service

Nurses General Nursing

Published

I was "venting" to my daughter this morning about the service mentality that has taken over my hospital. A family actually started placing food orders with me !

My daughter said when she was in the hospital she would gladly have paid for "room service". That is, she'd have liked nachos or some pizza brought to her at 8 pm. She wondered why the hospital can't have that, with people understanding that they'd have to pay extra and even tip the service people.

I thought it was a great idea. Since the hospital wants the public to think of them as the Marriot, it ought to have the personnel for that sort of service.

It would certainly take a load off me, and off my nursing assistants! Does anyone have this kind of extra service at their facility?

Specializes in correctional, psych, ICU, CCU, ER.

Room service that doesn't involve the nurses going to Burger King for the patients sounds like HEAVEN. This could be a new future for some enterprising youngster with a car and cell phone.

My father-in-law was at MD Anderson, in Houston, last fall for treatment of lymphoma. They actually had Room Service. He ordered an awesome, fresh fruit plate when he felt like eating. One evening I ordered some of the best potato soup I've ever had! I thought is was a really nice touch. Most of the hospital food I've had really stinks, so I'm sure just having some fresh fruit made a few of his moments a little more pleasureable!

I sure hope room service is the wave of the future in customer service.

It sounds so great.

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