I just recently changed jobs within my home health agency. A year of bad health (2 surgeries in 6 months) and a bad episode of depression, coupled with incredible stress I felt working in the field (short staffed/increasing case loads).......I found myself falling apart daily, going home and crying, calling in, etc. I eventually handed in my resume. My boss told me I was too valuable an asset to lose, and worked with me to find another position within the agency that would be easier on me. I agreed to work in the office, in a position where I work with our team's nurses in scheduling (openings, etc), putting in referrals for rehab, labs, aides, and many other things. It can be very hectic and often stressful in the mornings with the scheduling, as everyone has a heavy case load and we continue to get more and more patients. I am understanding, having been there, but am in a position where I have to "be the bad guy". Without fail, the majority of my coworkers are great....they may express their dismay when I assign them too much, and I try my best to float people off. We have a good rapport, and it makes me more willing to help them out. But there is one nurse who is consistently nasty. When I give him something new, he will out and out refuse to take it, or I will say I can take back one of your other visits, and he will say no, take 2, I won't do such and such. And he is nasty about it. He's not just moaning and groaning, he's just plain rude. I've tried to be firm, but have been sort of a marshmellow in the end. Today was a really bad day staffing wise, for a variety of reasons, and he was rude to me, refused to give up only one person, said he had to give up 2, no way no how would he see them all...etc etc. I was very firm this time, and he just was meaner and nastier.Now, his attitude really upsets me. Not to mention that I just cannot imagine refusing to see my own patients! I needed him to do a resumption of care for a nurse who was out today. He consistently will give up a patient of his, who turns out, needs a recert. He went on vacation, leaving 2 patients who could have been recerted before he left, to be recerted by nurses while he was out (namely, me). He complained he got "dumped on" all last week, but no more so than the rest of the staff. Everyone else sees their fair share, but he acts as if he is special, and should be granted special compensation to see less patients than everyone else. Besides, week before last, the majority of days he took to catch up on paperwork, leaving us scrambling to cover his patients. The big deal was, his computer had been broken, and he had to go back and enter stuff in from when it was down. Gee, when my computer was broken, I did my work on paper! I never knew till now that you could take paid days to catch up on paperwork! Ironically, he only writes down his schedule a day ahead.....and doesn't identify who I can float off if needed. I have a perdiem IV nurse available some days, but she has to know her assignment a day head (before I leave at 4)...she is perdiem, and plans her other activities around her visits. well, he usually doesn't let me know who he can give off, even when I hound him, so I rarely am able to give off his patients, unless our perdiem has a pt drop off and can take an extra in place of it......then complains if his assignment is "too much"!
OK, now, my boss is on vacation, has been since last week, won't return till a week from today. I took this to one of the other supervisors today who said she'd talk to him, I don't know if she ever did, I know she was busy rounding up extra help for me since I had only 3 RN's and 1 LPN for our whole area (less than half our team). Even so, a coworker who works under this supervisor said she tends to be pretty "easy". I am at wits end. So far, despite the hectic mornings, I've been having fun. Today, I felt close to tears several times. Part of it was my anger at my supervisor for her poor planning in scheduling class time for 3 of our RN's, plus giving another a day off......but more so, anger at this other RN.
I just needed to vent. You know, I have really rotton luck. With my luck, someone at my agency will recognize themself in this post, and despite lack of identifiers, I'll get in trouble. *sigh*. Oh well, I need to vent, so I did. So there!