How do you change things in a positive way

  1. Had a bad day a work. The office coordinator is a lovely, sweet, caring lady, but does not do a whole lot to contribute to the office. She gets everyone else to do her work. Since she is the boss all are afraid to confront her. We all hear her talk to her boss and she makes it sound like she is really busy. When all she does it deligate and talk on the phone to her family and friends. All which seem to have troubles and she is being really helpful to them. What would you do to change this and make it an office were all work together???
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    About MiddleT

    Joined: Dec '02; Posts: 24
    Hospice nurse

    8 Comments

  3. by   fergus51
    Talk to her. Or her superior. Or just stop doing her work because you are too busy with your own work. I am sure if that happened she wouldn't have much choice but to start contributing.
  4. by   RNonsense
    I agree...you need to talk to her. You need to be a team there.
  5. by   Audreyfay
    Hmmmm. That's always a sticky one when it's your boss. You have three choices: work your head off and try to ignore the problem, make her aware of the problem, or change jobs. If your choice is to work on the problem, there are a few options, talk with everyone else and get them to refuse extra work (everybody is so busy they can't do it), refuse work yourself and don't worry about the others, or talk with the person yourself. #1 and #2 are the easiest, but psychologically the hardest. Sometimes people never get it. The most mature approach would to be to sit down with her and discuss your viewpoints. Be sure to add in plenty of positive feedback about the things you like about working with her. Try to use "I" statements..."Sometimes I feel that I am doing work that seems would be more appropriate for you to do." Go in with examples. Sometimes it's difficult to know how much extra work a supervisor is doing, and how much they are delegating. But, if you hear her talking on the phone with family members a lot of the time, it's obvious she isn't all work. Good luck. My best advice would be to do something or leave.
  6. by   Audreyfay
    Or maybe this person isn't your supervisor? But, anyway, it would be nice to handle it at your level. And speak for yourself only. Others need to speak for themselves.
  7. by   mario_ragucci
    Yes, it's all in communication, and common reality interpretation. In nursing school they teach us to say what we think in terms of everything. How could you go wrong by saying "I think you avoid too much work, and it makes me feel hurt. Did you know that?" I strongly caution you to back off if the person is psychotic, and shuts you out because then you have a flight. Just do what you can with what you have and be true blue. I love you!
  8. by   Vailgang
    How are things going Middle? I have to say I have similar office problems and it just makes me want to scream. My story is long and you can read it on the physician office nursing under scheduling if you want. It makes it frustrating to have co-workers that make you miserable. I wish I had the solution but fear I am in the same boat, except I am the boss and have an employee that won't do anything or rather she tries some and half the time gets it wrong and then tries to make upper management think she is great and I am not. (Long story) The doctors support me but because she has somehow convienced upper management she is wonderful I haven't gotten rid of her yet. I am seriously considering going to my regular doctor and ask for an anti-depressent because it is bothering me so much. I know how you feel, anytime and I mean anytime that you care to vent please e-mail me or instant message me. I do understand and know that sometimes it feels better to just vent and the family is tired of hearing it. Good Luck Jill
  9. by   nimbex
    now please blast me nicely! having been in management.... may I suggest... tell this person you are interested in a position similar to hers and wish to follow her for two days to "learn from her".

    Anytime staff said all I did was paperwork and talk on the phone I encouraged them to follow me for a day to see How crazy and hectic is was,,,,,,

    Then you'll truly know if you concerns are justified... if they are.. and she has time on her hands... think of resolutions to problems, new policies anything to ilicit her help.... after all she is the one with the time and see if there is follow through on her part... from there you can begin to contact her superiors..... we needed this done by this date... or this info provided to us... and we're still waiting....

    you give 'em enough rope......

    good luck
  10. by   BritishStudent
    I must confess my initial responce to this threads tittle was soething in the range of 'burn the doctors!!' all they do is go around diagnosing illness, as if there wasnt enough of that in hospitals already!

    In all seriousness... Change comes in two forms, the slow methodical kind that builds and supports our goals and the vast leaps that change the lens through we look at the world, given the choice, I will always take slow and methodical.

    Perhaps if you alter your work practices so that so CANT do it to you, then she wont have a choice, sucks to be the one who has to change but its unlikely she will... (it was a she, yes?)
    Last edit by BritishStudent on Jan 14, '03

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