How do you deal with doctors - page 3
:eek: The other day doctor came in screeming his head off about something minor. The nurse was afraied of him and didn't say anything to him. How would you guys react to this would you tell him that... Read More
May 2, '02Discussing all residents rude behavior with their attending and also then, believe it or not, the head of their area. We have residents of all sorts rotating through the ED where I work, and one day I just got tired of their whiney, cursing, and rudeness. So far, it has worked everytime. Residents who are rude are first apoken to by the ED Attending that very moment or shortly after it occurs. In addition, I do write it up, and then we let the head of their program know - ie ortho or internal med or OB. I always tell the residents this, and I mention to them that they are here to further their education and that part of that education is to learn how to treat people. This actually all came about because I had a resident stand 3 feet away from the pt and ask mE "WHY IS THIS pt here?" I replied, well, he has some injuries from a MVA- a broken rib or two and his pain is not yet under control- to which the resident replied, well, I don't care, he shouldn't be here...." That resident is lucky to still have his residency. Fortunately, I have not had any trouble with the attendings at my hospital, they are all behind the treating patients and nurses with respect thing.
I never ever let the situation slide, or blow off, because it tends to get worse the nex time
May 2, '02This is an area I confess to really struggling with. Fortunately where I work (Med/Surg), there's only a handful of doctors who are really difficult to deal with. I always cringe when I get my patient assignment and I see which of the dreaded handful I MAY have to deal with that night (or who might be covering on the "on call" list).
I'm getting lots of good ideas here and thank everyone for such good input. I have BRILLIANT, eloquent, perfect speeches for the jerks-- in my head-- BUT, when it comes time to deliver them, I'm usually caught off-guard, and just try to get through the conversation getting what I need ordered for my patient. What I HAVE been able to do is to keep my voice steady and no-nonsense; I've been able to be silent for a while or to say something like, "I'm trying to care for your patient."
What bothers me is that I tend to carry the anger and the injustice of certain doctors' treatment- with me- and go over the conversation in my head, thinking what I *SHOULD* have said. I think I posted earlier about writing a doctor up within the past few months and I must say, THAT felt pretty positive!
May 2, '02The way my personality is I don't worry about it too much. I had a doctor yell at me because the eye drops werent put in the babies eyes, when they should have been put in on night shift. I just looked at his little 5'2 and my stature is 5'10 need I say more? No one should tolerate behavior from a MD. I don't know why some hospitals turn a blind eye to it. It only takes one nurse to tolerate it and then he or she thinks it is acceptable. I like the idea of putting them on speaker phone! You have treat them like the zygotes they are sometimes. ;-)
May 2, '02Originally posted by Teshiee
my stature is 5'10 need I say more?
Being 5'10 does have it's advantages doesn't it?
May 2, '02Howdy yall
from deep in the heart of texas
Have you ever noticed that the doctors who yell the most are the little short ones, their heigth that is. I dont see it often. But when I do I just stand uo straight and at 6 foot 2 inches and 230 lbs, I just look down at them, and quietly say, HELLO.
keep it in the short grass yall
May 2, '02Funny you should mention the short stature, teeituptom. Did you happen to see the recent thread, "Little Doctor, Holy Terror"? Similar thoughts and experiences to this one. (It's at the link below for you or anyone else who'd like to read it. )
May 2, '02When a doctor raised his voice and "threw a temper tantrum" in front of me, I said, "That's exactly how my nephew acted when he was 2." I think he got the message. He never acted that way again.....At least not to me. Have a GREAT day!
May 3, '02Simply put , nurse shouldnt have to deal with Doctors who go off. Your are professionals who dedicate your time ubove and beyond the call of duty, usually a lot more than doctors.
May 3, '02We have a few primadonnas, but for the nasty ones, we walk away. We have also written them up. Sorry, I don't take that kind of treatment from anyone...they get up and put their underwear on the same as we do everyday
May 3, '02Well, I think we have all been there, I especially like when you have to page the senior resident of fellow because the resident on call is fast asleep and does not here their beeper. I work nights and one time I got fed up with their attitudes and I said, " do you think I paged you at 2am for a chat"? He shut up after that. The one thing I learned is never apologize, it is not my fault their patient is stroking or having a MI, they chose their profession let them deal with it, and cover you rear, document every page and no resposnse.
May 3, '02There's one Dr. where I work who is good for yelling. Whenever someone new starts working there, the older nurses put the fear of this Dr. in you. The same was done to me. I've seen/heard him yell at others, but have been blessed so far to not have that experience. I have learned that if you know your stuff and have all the facts ready when you talk to him, he's usually quite civil. He really feeds on the nurse that starts crying when he yells. It seems to give him a power trip.
I've only had one other Dr. yell at me. He was covering the weekend and one of the pt's was coding. I paged him and put 911 in after our number. He called back right away and very unpolitely said, " I will call you back in 5 minutes." Then slammed the phone down in my ear. My mouth dropped and I did write him up after the code. After about 20 minutes, he did call back and demanded to know what I wanted. I told him that I wanted to let him know that we were coding the pt and that he was pronounced about 15 minutes ago. He got very quiet, studderred some and managed a thank-you. - Unfortunaelty, his mannerism hasn't changed much, but it felt good to let him have it in a nice way.
May 3, '02I've been wanting to write this every since I saw this post.....
....how do I deal with an MD?......first I get a very large stick.....
(sorry, but that was my first reaction)
May 3, '02My wife works as a medical transcriptionist/medical biller for a doctor who could probably be honestly classified as bipolar. Without going into details, there are times that his behavior is exceedingly unprofessional towards his staff and even his patients. (While some of them keep going back to him is beyond me.) (Also, my wife does most of the work at home using one of our computers linked to his office. . . which keeps her sanity!)
At any rate, apparently one time he went off on one of his rages with all the yelling, fist-pounding on the disk and paranoid wimpering involved.
And during his scene of insanity, he let out a big ol' fart!!
Which stoped his tirade.
And he suffled off back into his office.
I guess his tirade winded him. :chuckle
The "girls at the office" chuckled about that scene for several days.