Hostile staff

Nurses General Nursing

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Any ideas on how to deal with a hostile staff member who is disgruntled by others gaining promotions?

Specializes in A myriad of specialties.

1) Ignore the person, 2) calmly explain to him/her that you are sensing some hostility and ask if he/she wants to discuss it, 3) report it to your manager.

Specializes in LTC, Med-Surg, GP Office.
1) Ignore the person, 2) calmly explain to him/her that you are sensing some hostility and ask if he/she wants to discuss it, 3) report it to your manager.

Excellent answers. I totally agree.

Specializes in multispecialty ICU, SICU including CV.

If you are getting the cold shoulder, I agree, let it roll off your back. However, if the situation is openly hostile (yelling, name calling, ugly gossip that gets back to you) bring it to management. This is for you and everyone else that works there. No one should have to be subjected to workplace violence.

Specializes in Hospice, corrections, psychiatry, rehab, LTC.

I had an issue with this just recently. A subordinate applied for a promotional position within my department that was given to someone else. He felt entitled to the job, often referring to it as "my position". Worse, the person who got the job immediately became his immediate supervisor. We finally had to have a session in the office to clear the air.

Thanks to all the suggestions

Yes I took it to my manager immediately and the nurse in question was spoken to. We also had a staff meeting regarding the behaviour and how swearing at others is eligible for instant dismissal. Some people are so unprofesional :(

Specializes in Health Information Management.

I hope the session helps quell the rude behavior, OP! Make sure you're prepared for some blowback, though.

If it makes you feel any better, this sort of thing happened to my husband a few years ago, to a bizarre degree. He and his nominal superior both applied for the same job. My husband's inept pseudo-boss was so convinced he would get the job that he went around the entire town telling people he'd gotten the job and would be moving - BEFORE the decision was made! Well, my husband got the job. His pseudo-boss was shown up in front of the whole town and promptly went around telling people A. He'd "turned the other job down" because he just couldn't do the things he wanted to in it, B. My husband had stolen "his" (the boss's) job out from under him through sneaky and backstabbing means or C. Both of the above (because he would sometimes forget who he'd told which version). For over a year, people from that area who ran into my husband would ask him whether he real stole his old boss's job, why his old boss had decided to turn the job down, or what the real truth of the matter was!

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