Are you my waitress today? - page 7

:madface: I work in an oncology clinic and this was the question ask to me. How would you have responded? :nono: My response was "I did not go to school for 10 years to be called a waitress. I am... Read More

  1. by   canoehead
    Quote from GI Jackie
    It absolutley chaps my hide when I read or hear comments from people that they will not come to my facility because they had a bad experience. Only to find out later that their experience was that no one cared enough to bring them comfort items and simple things.
    Lazy boogers were probably down the hall treating a chest pain, or a bleeding incision. Chaps me too- fluffing a pillow only takes a minute, surely they have the time.
  2. by   dauschundlover
    I loved Angie O'Plasty's comments. I'm not insulted be these remarks in the least. And I take the time to educate the patient. They can't help what their perception of the nursing community is. Just look at the TV shows and it's no wonder that we are given little respect. And mostly it's because of the lack of knowledge the public has for what we really do. I was working in a CCU one day and a patient was starting to go bad, respiratory compromise. It was a private hospital so no teaching staff, before the days of hospitalist, so you had to rely on contacting the MD and the standard orders for particular situations. The patient made a turn for the worse and ended up being intubated. We were never able to contact the MD and just followed hospital procedure for what to do. When the patient improved and was finally transferred to the step down unit I went to say hello. She had nothing but praise for her MD for saving her live. Never once did she mention the nursing care that actually saved her life. In my head I was thinking oh yeah great doc, wouldn't even return our calls, probably on the golf course. It was a hard lesson to learn that no matter what the credit will always be given to the person held to higher esteem in the eyes of the patient. What we as nurses need to do is address our professional organizations to educate the public on what we really do. We need to finally put the rest the debate over the minimum level of education to become an RN. We need to get a voice to the public ear to stop turning hospitals into overpriced hotels with valet parking, and tremendous lobbies with cascading water falls. The trend in hospitals today does nothing to educate the public to the long hours we put in. When I walk into some of the hospitals in my community it's no wonder patients ask if we're their waitress. There treated like they checked into a hotel. It won't be long before we will be expected to place mints on their pillows at night. How many more nurses do you think a hospital could hire if money wasn't wasted on these extravagant renovations. Administration is setting the tone for how we are treated within the hospital and our professional organizations owe to us to set the public straight. Instead of finding more ways for the hospital to be recognized, ie magnet status, we need to find ways to promote nursing nation wide through advertisement. Patients will go where their MD's send them, they'll keep going back to that hospital based on the nursing care they received. Administration needs to wake up.
  3. by   rhum57
    what we nurses must do is assess the patient condition, Behavior of some patient to disease and from a new environment varies from that of the normal state. As to "Are you my waitress today?" as verbalized by the patient, The Nurse should respond to correct the Misconception by telling, "Oh, Mr.(Client) i am not a waitress, I am your nurse for the day", build rapport and communicate therapeutically, assess his feelings of his being and hospitalization.
  4. by   imenid37
    Quote from jnette
    "is the doctor your waitor?"
    Are you kidding? That's the chef!:wink2:
  5. by   justavolunteer
    Regarding the comments from some about early nurses being mostly prostitutes: remember what society was like at the time of Florence Nightingale. So-called 'respectable' women didn't do much of anything, except get married and raise children. Miss Nightingale faced vehement opposition from her own family over her work in the Crimean War. The idea that she would work at all, let alone care for male strangers, was simply not considered.
    If you automatically say that 'respectable' women can't enter a certain field, who does that leave? Prostitutes, drug addicts and others on society's fringe are what's left.
  6. by   tridil2000
    Quote from ArmyMSN
    you're fogetting the ALL important 15 - 20% tip!

    i was at dinner last week. we spent about $60. we left a $10 tip. the waitress had 6 tables that i could see. in 90 minutes, she made about $60 cash.
    $60 x 2 (180 minutes for dinner rush) = $120.
    not bad for 3 hours of work.

    of course not everyone leaves a decent tip, but considering the level of training and responsibility, you can't compare the two.

    just to add, you don't choose a career only based on salary. you could work the corner for a lot more cash too.... but most of us pass on that opportunity
  7. by   macspuds
    I just love what Angie O Plasty had to say.
    This often happens and I fail to see why this would be taken as an insult.
    You could ask why this phrase "waitress" was used.
    Perhpas there would be a lesson in the patient's answer.
  8. by   flytimefl
    When I first got out of high school and told my parents that I wanted to go to nursing school, my father's reply was "A nurse is nothing more than a waitress with a bedpan", which was how his generation viewed nursing.

    I went into another field but went back to school to become a nurse, anyway. Now, at 83, my father realizes that nurses are more than "waitresses with bedpans"

    Happy nurse
  9. by   erichRN
    My sister worked as a waitress for a few weeks to supplement her teaching salary, but quit because what some men were interested in was grassping her body parts. This has also occured frequently between some of the male patients in our facility and the female CNAs. On my shift, I simply assign one of my male CNAs to that patient and the problem doesn't occur. It seems that these patients simply usually won't be educated, retrained, or reoriented. If I were female, I don't think I could put up with that mentality.
  10. by   Sisukas
    Quote from adria37
    i work in an oncology clinic and this was the question ask to me. how would you have responded? my response was "i did not go to school for 10 years to be called a waitress. i am now 4 courses away from my second master's degree in nursing so i can provide you the best care possible. what do you need."

    tell me how you deal with these kind of comments.
    frankly, if my dad had asked you that question and you answered him that way, my answer to "what do you need" would have been "for you to go away". people who ask you that are either joking with you, confused, or need some gentle education on your role. they do not need a lecture. being in the chair they're in is hard enough.
    if they're it's not a funny joke but it deserves a kind answer. if he asked you that to be mean, don't sink to his level. a simple "no, i'm your nurse but what can i help you with" immediately de-stresses the situation. at the end of the day, isn't that the outcome you want?
  11. by   granolagirl
    The RN I worked with had been a nurse for over 15 years. He was always called an orderly, or a janitor, maybe because he is male? I look young for 30 and was always called a candy striper or the housekeeper. I used to get offended until the RN mentioned earlier inspired me to have tollerance for our patients. He said: "As long as you know how important what you do and who you are is, it will show in the work you do...". As a side note...the back of the johny gown is sometimes the thing that most represents exactly what the patient is to the rest of the world. In your head, next time say to yourself, I might look like a waitress but at least my bum isn't sticken' out!
  12. by   firstyearstudent
    Am I the only one who thinks the patient wasn't being insulting but only expressing a little gallows humor? I would have responded in kind. Something like...

    "Yes. Welcome to Chez Oncology. Today's special is intravenous Adriamycin. Our appetizers include Reglan intramuscular and Ativan by mouth. If you've got room for desert, the chef suggests a shot of Neupogin. I haven't tried it myself, but I hear it's quite delicious..."
  13. by   Marie_LPN, RN
    the back of the johny gown is sometimes the thing that most represents exactly what the patient is to the rest of the world