A BIG pitfall of working office hours. warning long!

Nurses General Nursing

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I never thought I'd find one, I love my hours I work as a clinical review nurse, and I love my main boss he's great, it's the other people in the office. It's small 3 nurses (1 part time) and 4 schedulers. Problem sets in, when I got the job I didn't realize it was bc the previous nurse up and left in a flurry of expletatives with no notice! I now see clearly why.

When I was hired I already had a vacation set and they were very gracious about honoring that, even though managers changed hands and actually the new one is even better. The problem lies with one of the workoholic nurses (besides our normal days she also does private duty and volunteers with crisis things on weekends) bc she lost her spouse a few years ago, well she makes the office barely tolerable. She's run a total of 3 nurses out. I thought I was stronger than that. I "get" her, I understand bc of her personal life she wants to run herself into the ground hardly sleeping etc...so she doesn't have to think about her loss...I get it, I do but I shouldn't be punished for it.

Anyway she was never crazy about the nurses having time off (schedulers are a different story) she thinks you should be a slave to the profession or you shouldn't be a nurse. However when confronted with this, she puts on a completely different show. She runs extremely hot and cold with me. Actually that's an understatement. She can be unbelievably nice and helpful and then she can be downright degrading and this is in a short time span. I've always had a mantra, I work to live, I don't live to work. Family comes first.

I really thought I would stick it out a year to have stability, but she broke the camels back a few weeks ago, so I sent out applications mostly out of frustration, but I didn't think anything would come of it. Well one did and as ambivilent as I was at first, I think I'd really be happy there. It's for a CRC position. It offers 12 weeks of training as opposed to the lie that I was fed for this current job that I would have much training and I got zero. In fact I'm self taught for pretty much most of it, asking questions here and there.

I think I did a pretty good interview, they want me to shadow and that's where the problem is. They want about a 3 hour block morning or afternoon, I figured I could just say I needed personal time. Any job I've ever had it's perfectly normal that there are things that can only be taken care of during bankers hours. Even certain doctors do not have weekend/evening hours. Well she is in total disbelief of this needing time off during working hours.

The thing that sucks is my main manager (as mentioned she believes she runs the office, it's a mistake they've made as she feels too self important, I kid you not when I say you have to tell her you are going to go pee! Even on the floor I didn't have to tell anyone. She refers to the office as the "floor" and maybe that's a problem. Anyway I was told to go to my manager with days off etc and I do. Most others go through this nurse for whatever reason, my manager said he was supposed to put out an email stating he was the contact person for time off but never did. Now I'm in the hot seat bc my last time for going to this interview resulting in 3 hours of my personal time, he never told the nurse (even though I asked if he wanted me to let her know he said he'd handle it) she blew a gasket.

We supposedly are entitled to taking our PTO with 2 weeks notice. Not a problem from my manager's standpoint as he beleives in work, life balance. She does not. I am trying to be fair so I apologized for not keeping her in the loop and what would be better...when I work early to leave early or to schedule time off when I work the later shift and come in later in the morning. I ask so I don't inconvenience anyone, I already work around the part time nurse and she's off 1 to 2 days a week, but still manages to complain how she can never get any time off!!!! I see how ridiculous that is just typing it, but I think I'm in the twilight zone much of the time.

So she blew up and said I need to schedule things off hours or risk being let go!!! However she has no power to do so. I could just go back to my manager for the time off, but I was hoping confronting her and trying to work with her would make her less frosty with me.

I have no idea what I'm going to do. I'm more convinced now I need to get out of there. We are short staffed supposedly there were always 4 nurses plus this other head nurse if you will. now we have 1.5. The work is steady but really I never feel overwhelmed, I see that they strive on drama for whatever reason.

I'm tempted to tell the other place I can't shadow as it's causing too much chaos, but I'd likely kiss the job goodbye then. Whether I do or don't shadow, if that job doesn't come through then I still have to figure out how to do other interviews. I never thought I'd say I miss my 3 twelves, but if trying to get out of a job, 9 to 5 is not a good time as most interviewers won't schedule after hours. Guess this is another one of those let go and let God moments for me. Just a vent that off the floor isn't always a picnic either.

Specializes in nursing education.

I'm not really clear from your post- OP, is this woman a manager, or your one-up, or what? Do you really answer to her, or is that just what she has trained everyone to do?

It sounds like a great job except for her. :)

Specializes in hospice, ortho,clinical review.

Wow guys...I am miserable!!!!! How sad I didn't realize how much til I posted! I feel like I've been smacked into awareness (in a good way :D) Really bc I'm happy in other areas in my life, so much to be thankful etc....I just dealt with it. I didn't realize how much it's bleeding into other areas and how depressed I really am getting!

Okay, I'll make it my mission to get out! Agency work...I have no idea how and what to do, but that sounds like something I could maybe look into. I'm still a little leary of just jumping ship though. I think it makes me look incredibly unstable in nursing jobs. I tried LTC found out that didn't mesh right away but I got an awesome experience. Really wanted to love floor nursing, but that didn't fit either. I just think if I quit, to go on prospective interviews an they'd ask why I left and I say "not a good fit" and it's a shame I can't elaborate bc you shouldn't talk bad about former employers, that it's going to send a red flag up that I job hop too much. Meanwhile in my previous job I had 9 years and before that 10, with some other stuff inbetween, so I can stay somewhere as long as it's decent.

Thanks, really thank you. They make me feel horrible bc I had vacation time that I've had, but I'm not unreasonable.

Specializes in pediatrics, public health.

I have to agree with caliotter on this one. This woman may think she's your boss, but she's not. If you want time off, go to your manager. If he approves it, take it. If he doesn't approve it, call out sick. If Ms. I-Run-the-Show-Around_Here gives you a hard time, tell her that your time off was approved by Mr. ActuallyInCharge, and that if she doesn't like it, she needs to take it up with Mr.ActuallyInCharge. Then ignore anything else she has to say about it. If she slams stuff, let her slam away, just ignore it. She's doing that because it gets a reaction, so don't react. If others react well, you can't control them, but you can control yourself.

If she refuses to help you on one of the case-by-case issues that you need her help on, tell her that if she doesn't give you the assistance you need to do your job, you will take it up with Mr. ActuallyInCharge -- then, if she persists, do it. If she gives you inconsistent instructions, and you feel like she's make you do more work on a case then she otherwise would have to get even with you, document this, and again take it to Mr. ActuallyInCharge.

Keep in mind that this is all temporary -- it's clear that you need to leave this job, it's not a question of if, but when. And if it gets too unbearable, then go ahead and quit, and tell future employers it wasn't a good fit.

I'm sorry that this woman has suffered the terrible loss of her husband, but IMO that in no way excuses her behavior. If her bad behavior is truly the result of her loss, then what she needs is grief counseling so that she can find more appropriate outlets for her grief. What she is doing to you is in no way okay.

And I agree that when you quit, you need to be explicit that this woman is the reason why. Hopefully her bosses will do something about it -- you can't control that, but you can at least let them know.

Specializes in hospice, ortho,clinical review.

Ha ha good question ;) I thought she was my direct report, she was the one that in the beginning gave me a few guidelines, but literally cut me loose about 3 weeks in and say to let her know if I had questions! It was great til about early July, that's when I started to really notice the hot cold stuff. I thought she didn't joke with me (she has pet names for most everyone but me) I thought she was ticked about the vacation time that was pre approved and figured maybe she'd get better after that was done, but actually it's been increasingly worse.

When I noticed this hot/cold stuff and thought it was me, the admin person started to confide in me....about the huge problems that she causes etc...supposedly the 2 bosses were sick of it but wanted documentation. That admin person has since quit. Early on I had a pow wow with my manager about things and how I was just thrown into it. He assured me that he had my back and pretty much does. This manager is this nurses direct boss as well. Over hiim and all of us I suppose is the vp of operations but like I said, we really don't deal with him, howeve this nurse does...they have meetings a lot bc she is a liason between the doctor's offices and the our company, she is the trouble shooter.

So I one hand I was told she is just another nurse and does not have any influence on me per se. However my manager even told me that he gets feedback from her bc she works with me he doesn't. (the manager is an ops manager he's on the road a lot he took over the postion when the manager that hired me up and quit, the manager that took over was a field manager now the ops mgr)

She does also have her own office of which she rarely uses unless it's to pull people in to vent or she allows all the schedulers to make/get personal call there. I was told when there were 4 nurses she didn't sit out in the work stations with us.

When I had a 2nd interview, she was present but she now tells me the decison was already made (without her consent even though she gushed to me about my SON I attended) and it was just a formality meet. Because in recency I asked if she has such a problem with new nurses doing this job why did she hire me? She replied she had nothing to do with it! Not what I was led to believe....cue more twilight zone music.

But like I said we have to tell her if we are stepping out for a minute (I never take my breaks, I just don't) or if are going to the rest room.

So yes Suz...I can see why you're confused...I'm confused myself as to what she really is.

Specializes in hospice, ortho,clinical review.
I have to agree with caliotter on this one. This woman may think she's your boss, but she's not. If you want time off, go to your manager. If he approves it, take it. If he doesn't approve it, call out sick. If Ms. I-Run-the-Show-Around_Here gives you a hard time, tell her that your time off was approved by Mr. ActuallyInCharge, and that if she doesn't like it, she needs to take it up with Mr.ActuallyInCharge. Then ignore anything else she has to say about it. If she slams stuff, let her slam away, just ignore it. She's doing that because it gets a reaction, so don't react. If others react well, you can't control them, but you can control yourself.

If she refuses to help you on one of the case-by-case issues that you need her help on, tell her that if she doesn't give you the assistance you need to do your job, you will take it up with Mr. ActuallyInCharge -- then, if she persists, do it. If she gives you inconsistent instructions, and you feel like she's make you do more work on a case then she otherwise would have to get even with you, document this, and again take it to Mr. ActuallyInCharge.

Keep in mind that this is all temporary -- it's clear that you need to leave this job, it's not a question of if, but when. And if it gets too unbearable, then go ahead and quit, and tell future employers it wasn't a good fit.

I'm sorry that this woman has suffered the terrible loss of her husband, but IMO that in no way excuses her behavior. If her bad behavior is truly the result of her loss, then what she needs is grief counseling so that she can find more appropriate outlets for her grief. What she is doing to you is in no way okay.

And I agree that when you quit, you need to be explicit that this woman is the reason why. Hopefully her bosses will do something about it -- you can't control that, but you can at least let them know.

OMG I heart you!!! I am howling with your names for them. That really does sum it up. You know when I had the meeting with them. My final straw was when she literally yelled at me in front of the whole office that had me in tears and it was in no way my fault. I reacted by crying! That never happened to me in my years and years of work, if you have something to say to someone then you take them in private. I was humiliated and then angry all weekend. I wrote my mgr an email telling him why and we needed to meet ASAP. I told him it took me all weekend to climb down from furious to really livid as I've never been treated with such disrespect.

I told him I wanted a meeting with her bc this crap of me having to walk on eggshells must stop and I don't beleive in all this behind the scences gossip crap and all. That if she has a probelm with my work she needs to tell me instead of gossiping about me. Well she I'm sure wasn't pleased we had this sit down in front of him. But at the time I thought it went great. She said and acted shocked. She had no idea I felt uncomfortable going to her and that it was a huge fault on her end. She said in no way is any of this my fault, (my inexperience) and that she never meant anything by her bad mood.

One of the things that caused the blow up that Friday before is one of the schedulers lost a chart, she ended up having it (as she usually does) but she created complete chaos in the office that EVERYONE should be out of their chairs looking for this chart in the incoming folder, the canceled file their desks etc.... She further complained that "I" am in my own little world and not a team player because I was engrossed in a chart. I heard her, I checked my desk and called out I didnt have that chart. This was the 3rd time that day she "lost" a chart the other 2 times I was up looking too. This last time she went strorming past my desk with the "everyone" comment. And this head nurse chimed in on the own little world comment.

Anyway I thought that we had put this behind us. Apparantly not. And I love to find a way that I didn't have to run the complicated charts past her, but I'm not sure how. It's how the office is set up. I'm telling you when the nurse (part time one) that trained her is still going to her for the final word on charts and she was there 3 years longer than the "head" nurse what does that tell you???!!!! (besides I need to get out of there I mean)

OP - This woman is miserable and sees that you are happy in your life. That is why she is picking on you. Not only that, but it seems that she is getting a "rise" out of you and, in doing so, is bringing you right down to her level.

Go ahead and call in sick, so that you can go shadow and get a new job. That's the only way you are going to leave her miserable behind, well, behind. What does it matter that you are going to have to deal with her nonsense for another couple of weeks? What's a couple of weeks when you've already been dealing with it for a lot longer than that?

Also, I would just tell her nicely, but directly, that you will no longer deal with her attitude, that this is a place of business and that you would prefer that she treat you professionally and respectfully. If she starts slamming stuff around, get up and leave. If she says something nasty to you, tell her that you will discuss this with her when she can be nice.

Good luck! And be sure to go shadow, no matter what!

Specializes in hospice, ortho,clinical review.
OP - This woman is miserable and sees that you are happy in your life. That is why she is picking on you. Not only that, but it seems that she is getting a "rise" out of you and, in doing so, is bringing you right down to her level.

Go ahead and call in sick, so that you can go shadow and get a new job. That's the only way you are going to leave her miserable behind, well, behind. What does it matter that you are going to have to deal with her nonsense for another couple of weeks? What's a couple of weeks when you've already been dealing with it for a lot longer than that?

Also, I would just tell her nicely, but directly, that you will no longer deal with her attitude, that this is a place of business and that you would prefer that she treat you professionally and respectfully. If she starts slamming stuff around, get up and leave. If she says something nasty to you, tell her that you will discuss this with her when she can be nice.

Good luck! And be sure to go shadow, no matter what!

I actuallly don't react, I basically just inward feel sick. And usually I go a little more quiet until I think she'll be somewhat approachable.

I just wish I could stop the nervous stomach thing when she does start, it's not something I feel I can control bc it's just a body reaction to stress. Or my heart will race, I sure as hell don't want to go on meds bc of her.

When she acts like that I sometimes do want to say whoa stop it or something. But I think that would only antagonize her more rather than waiting until she calms down. Plus I'd really draw attention to myself, for some reason she has most of the others (with the exception of 1 scheduler) fooled or adoring her. (the sane scheduler that we hired in Oct asked me in Dec how I put up with it and she would be outta there after the holidays...her last day was Friday) So there's 3 scheduler's she has completely wrapped so it just makes for a difficult environment if I start defending myself. I'll deal with things head on to a point but if I think it'll go no where bc the person can't be reached (her) I just ignore, but still feel sick.

Specializes in ED/ICU/TELEMETRY/LTC.

I do not understand why this woman is managing the manager.

Specializes in ED/ICU/TELEMETRY/LTC.

I do not understand why this woman is managing the manager. And in the future if circumstances like this arise, keep your mouth shut to start with, THEN call in sick. If they didn't already know you were wanting off it wouldn't be as much of a problem.

Specializes in hospice, ortho,clinical review.
I do not understand why this woman is managing the manager.

BC she has a lot of clout with knowledge and the doctor's office, being a liason, getting denials from insurance over turned stuff like that. He was a field manager he has no idea on the office politics, but he's excellent with people as he believes in the whole work life balance.

Specializes in hospice, ortho,clinical review.
I do not understand why this woman is managing the manager. And in the future if circumstances like this arise, keep your mouth shut to start with, THEN call in sick. If they didn't already know you were wanting off it wouldn't be as much of a problem.

Well unfortunately she pitches huge fits if people esp a nurse calls out. What's funny is the part time nurse brags about how she never calls out always does this or that...but she's part time for crying out loud!! And she still complains she can't get time off to get her hair done and vacations cause such a disruption in the office so it's not fair for her to take them, but unfair "management" doesn't give us time. But that's the thing, the new manager does and made it vocal, some choose not to hear that and cause drama and complain instead.

Like I said there is no reason that this nurse thinks is any valid reason to call out sick. I did use one sick day legit, I think back in Jul, I had bad bronchitis couldn't talk w/o coughing. Still came in even though I had residuls of it for awhile. She's still mad and doesn't respect me over that I'm sure. I could tell when I called her and her attitude and hanging up on me. So from that point I started going to my manager.

OK, so.

You go shadow and they offer/you take the new job. You come back to work and you get the "what was so important for you to take off?" from both of your loser co-workers.

You say, "I had a hair appointment (HA) but, then, when I got there I decided not to get anything done. So. I went home and watched TV all day." (which one's head will explode first? I say part-time nurse in this case).

Would be fun.

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