ENA shipping charges

[northshore08]

I ordered a CEN review manual the other day from ENA, 50.00 (for ENA member) plus 12.50 shipping. Okay, expected all that. So today (two days later) I get an email requesting permission to INCREASE the s/h charges to $29.50! Dang! Another 17.00? And for a BOOK? That's 30.00 shipping for a 50.00 book! Anyone else see the sense in this?

I refused and asked them just to send it by USPS in a flat rate box for 11.95, or even book rate; the response was, "we are raising all our rates as of 2009, sorry!" Well, my calendar says February, and I don't see why you didn't already take care of your needs for rate increases, or at least post a one-sentence disclaimer on the website. :angryfire

I don't mind paying for the book, but that will be the last thing I order from the ENA! That's outrageous.

Okay, done venting now. Thanks, you guys. :redpinkhe

[xos4eva]

Look on allbookstore.com if you want to find books at a cheaper price. I bough the ENA core curriculum of pediatric emergency nursing for 50 dollars, including shipping. On the ENA website its 78 dollars. Just a though.

[mwboswell]

Sheesh, $29.50, I'd expect that book OVERNIGHT 7am delivery!!!!

[northshore08]

It's all kinda fishy. I even called ENA to make sure the email was authentic (that the sender really DID work for them.)

Bad business to have no other shipping options but their choice (UPS ground.) Give me some other choices!

Also REALLY bad business to try to get more money on the back end of an order instead of keeping up with your website.

I cancelled the order. That's it for me.

Ah, well. Another day in paradise.:icon_roll

[canoehead, BSN, RN]

For $30 shipping that book better be at least 20 lbs.

[I_LOVE_TRAUMA, RN]

The cheapest place I have found is still through Amazon, I have even gotten a couple of used (great condition) books for 10-20 bucks (reg 70-100)! I always try there first.