Documenting conversations with patients

Nurses General Nursing

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Hi everybody!

I'm a new nurse, still on orientation. Documentation is one of my big fears right now and I have a question about documenting conversations between yourself & a patient. Basically formatting.

Here's why: I had a pt a few weeks ago that was very non-compliant, rude, etc. He was given one more chance to change his behavior and my encounter with him, of course, was his 3rd strike. I had to document the conversation we had.

I wrote it like you would read in a novel:

I said, "Blah, blah, blah." He said, "blah, blah, blah." I did this and that, then he said, "blah blah." Etc.

I had a nurse tell me a long time ago (I was writing a witness statement & asked him to proofread) to write down all the things the pt said, like in a list, then write everything I said below that. He said that whoever was reading it would figure it out, but that just didn't make any sense to me.

So now, here I am over-thinking my documentation that probably doesn't matter this much! Lol

I'd appreciate any tips!! Thanks!!

Specializes in Emergency, Telemetry, Transplant.
Here's why: I had a pt a few weeks ago that was very non-compliant, rude, etc. He was given one more chance to change his behavior and my encounter with him, of course, was his 3rd strike. I had to document the conversation we had.

This probably is not relevant to the conversation, but I am just really curious...

Who was giving him "one more chance" and determined that this was his "3rd strike?" I think it is a cruddy of that person to put you in a situation where you had to walk into this.

Resident requested 2 cigarettes and a lighter from this RN. This RN reeducated resident on the smoking policy and assigned smoking times. Resident raised his voice, kicked me and yelled "F@#$ You. I don't give a F@#$ about those rules. When I get out of here, I'm going to kill you and your babies!" This RN calmly told the resident that it was inappropriate behavior and again reminded the resident that the next smoking time is in 45 minutes.

.....as I slowly backed away and called the MD for an order for a U&A. This came from a little old lady in a wheelchair that had no means of killing me and was a long term resident.

Specializes in Hospital medicine; NP precepting; staff education.

Here is a version of something I typed once when a pseudoseizure patient was upset at the reluctance of the doctors to treat her with the meds she wanted. Her seizures miraculously ceased.

Pt. ambulated around the unit with a determined gait following this RN into a patient room. Pt. educated on privacy regulations and boundaries." Pt. asked me for my name, "My uncle is on the board, I'm reporting you." Name given to patient as she was given her discharge papers and escorted with standby assist (as she refused the wheelchair) to the lobby for discharge to care of self and significant other.

Specializes in Transitional Nursing.

I"m grateful for this thread. I have a hard time with this also, and often I don't know how to word the things I feel I should probably document. I'm in a SNF/Rehab, and we don't document on every patient, every shift. I had an issue with a family member last night, but I didn't know if it was appropriate to document our conversation in a nursing note, so I just didn't document.

Family claimed residents tube feed was left unhooked, but it absolutley wasn't. This person is notorious for causing problems and its trying to see how far he can push me, he seemed to be attempting to get me to yell at the CNA, but I knew the last person to be in that room was another nurse, and I know she didn't unhook it. I had her come into the room and explain to him that if it somehow miraculously came out (it totally didn't), it wasn't the CNA who did it and no one was intentionally trying to "Starve" his mother.

Ugh. On one hand I want to document what happened, on the other hand no harm came to the patient, I'm pretty sure it never came unplugged to begin with and I have absolutely no idea how I would word it if I did choose to document on it.

Keep the comments coming, this is a huge thorn in my side, too!

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