CNA from provider works for two patients in same family and shares information - page 2

My father had a CNA provided by a home health care agency, who began also working for my aunt. She would leave my parents house and go to my aunts and tell my aunt details of my dads condition, as... Read More

  1. by   caliotter3
    Report the situation to the state. In 99.9 per cent of situations, the agency will just let it go, in effect, encouraging the employee to continue the unethical or illegal behavior. Leave nothing out of the report to the state.
  2. by   Paws2people
    Report her to the state. The lady who answered the phone, you do not know if her and the aide are friends. Or maybe the lady you left the message for never got it, or decided to ignore it because she didn't want anything bad associated with her agency, etc etc.

    This aide will continue to do this to all her clients. Your family won't be the last.
  3. by   Patientchild
    Thank you all. I am in North Carolina and the agency is a home health care provider. Probably the largest in this area.
    I don't know exactly who to contact but I feel I owe it to my dad and to future patients of this cna to report her. She is intimidating though.
  4. by   caliotter3
    You should make two separate complaints: one to the government entity that provides certification to CNA's in your state and one to the government agency that oversees home health agencies. In my state, in the recent past, an entire new agency was started to deal with certain home health care situations. Do an internet search for the corresponding department in NC, perhaps something along the line of "consumer affairs".