can you critique my rn case manager cover letter?

[silkysteph]

Dear Hiring Manager,

As an applicant for the RN Case Manager Position at xxx, I am submitting a resume and outline of my qualifications.

The HIV/AIDS patients I have been exposed to are immensely vulnerable, yet spirited and strong. I have learned more from them than from any other type of patient and have overwhelming compassion for them. I became nurse because of my need to help people and my desire to implement positive changes. Though, I enjoy bedside nursing, I know I will be able to make the greatest impact through the business side of nursing as a case manager because of my innate qualities.

I understand the system of care delivery and would ensure the correct resources are used in the most efficient manner to improve patient outcomes while containing costs. I am aware that in such a complex health care system, it is easy for care to become scattered. My thoroughness, vigilance, and excellent communication will prevent unnecessary services or redundant care. I have frequently been commended by my clinical instructors for being both detailed oriented and able to see the whole picture in care needs for my patients.

I have the ability to communicate effectively with both patients and healthcare providers while maintaining excellent interpersonal skills. I am always the patient advocate, as I ensure my patients' needs are met and their voices heard. I am highly sensitive to the cultural diversity and am naturally discrete, respectful, and kind.

I have excellent organizational, documentation and assessment skills. And can handle many responsibilities simultaneously. I am a fast learner and am focused on adhering to regulations, guidelines, and quality assurance on a unit.

Please give me the opportunity to interview and show my professionalism, enthusiasm, and desire to make the most positive changes I can for these vulnerable HIV/AIDS patients.

Yours truly,

s

[fosterrn]

Nice.

[silkysteph]

thanks, let's see if they get back to me :)

[thekid]

employers may also ask about customer service skills, at least where I work , we have a customer service line but most of the calls get transferred to us anyways . Knowledge of local resources and community programs will be helpful. You can try calling the company anonymously as a prospective member and ask about what services they offer, and study up on those.