California BRN Call Back

[CTolen]

I called the California BRN this morning and was placed in a queue for callbacks. Couple of hours later, I received a call back from the same BRN's phone number with automated message first saying "you are receiving a call from the Board of Registered Nursing"...the rep then asked for my Social Security right off the bat. Is this legit? Anyone been asked this before when getting call back from BRN? You can imagine my hesitation. The rep stated this is the only way to look up my information. Had it been another phone number on caller ID, it would be a different story.  ??‍♀️

I just thought it was very odd and fishy this is the "only" way to look up my profile. 

[Stela, BSN]

Yes, it is legit. They asked the same for me. The conversation took like half an hour and half the time; they held it up as if they were gonna get an in depth information on my file. But they ended up saying the same thing it showed on the application status that we check online. So; calling doesn't really solve the problem if they're gonna say the same thing. We can check that same status online too. I was more so hoping to get an approval on my file or was asking why it is taking too long or reasons when my classmates had all received theirs' weeks ago. Everything was properly done from my end and from the school. It's frustrating and feels unfair when later applicants got processed earlier than me. The agent also hung up the call on me. Didn't even let me say thank you or finish the call properly.