Big Brother

[mrr5745]

My agency switched to computerized charting a few months ago. I was excited about it at first, but the software leads much to be desired. It has to be the most complicated software I have ever used, and I'm computer savvy. The real problem is that ever since we switched, the corporate office has turned into Big Brother. They are monitoring exactly when we enter our visit notes compared to when the visit was, reading the content of each visit note and constantly sending emails to our supervisors regarding the notes (10-12 a day for a staff of 8).

Soon, they plan to implement GPS tracking of employees. I'm just wondering - is this the norm with hospice agencies or have I time traveled back to 1984? They have also recently started enforcing a policy that strictly forbids working from home. So if I finish my visits for the day at 1600 I'm supposed to drive the 20-30 minutes back to the office rather than the 5 minutes home to finish my charting. What is your company's policy regarding this? I LOVE hospice, but I must admit I'm beginning to feel like a factory worker rather than a professional and I can't take much more of it

[nola1202]

FYI. I know Kiaser Permanente here in Southern California.. uses GPS to compare with paper notes. They follow their employees on GPS and verify it matches the documentation. I am a nurse who often completes her full case load well before the 8 hours is up, meaning you finish early, you clock out.

It's the way many hospices are going. I don't agree... its just reality.

Wow! My whereabouts haven't been checked on like that since I was in highschool and told my mom I'd be at the library studying....and I really was! (I never knew she checked up on me till I was an adult.)..otherwise, I'd have been really ticked off!

The whole trust issue comes into question. If I am a Licensed professional, then it should go without saying that I will be where I'm supposed to be. Checking up on me is insulting. Plus Kaiser is paying someone money to spend time checking to see if our notes correlate with the GPS. sheesh!

[gsstover]

I work for a small rural hospice. We are tracked by GPS on our agency provided cell phones. It is disheartening, but I figure I know I am working my 8 hours and doing my best. It does seem management could find something better to do with their time than keeping track of me.......