(This post may get kinda long. I've been trying to figure out where to begin with this story)
Hello all. I'm new to this particular room... I work on a med surge floor that's really a mishmash of all kinds of patients, including pediatrics. Historically, our floor has taken care of patients who just BARELY need to be in the hospital (in other words, not that sick), and the rest have been shipped to bigger hospitals in a larger city one half hour away. Now, our pediatric doctors have decided that they want us to start taking care of more of their patients, that may or may not be sicker than the ones that we have traditionally cared for. They have started doing monthly education seminars for us RN's on the floor.
I feel like I single-handedly put a wrench in the works the other night. I feel like I really put a dent in the confidence that both the pediatric doctors and perhaps even the public at large in the long run, had in the nurses on our floor. Here's what happened:
At 11pm Tuesday night, I took over the care of a six week old baby that had been admitted with fever. She had had a spinal tap done and had been receiving IV infusions of both Rocephin and Ampicillin. However, earlier in the evening before I took her, her IV had came out and no one had been able to get one back in. So, the doctor ordered for her to receive an IM injection of 400mg of Rocephin at 6am.
Well....... for reasons I won't get into, it hadn't been a good night at all. And then at 6:30 am, I was scrambling to get all of my early morning meds passed and my I+O's put into the computer (we have computer charting).
The mom of the baby had refused to let the lab person stick her at 5am for her CBC, because she was flat out tired of seeing her little girl stuck so much, and of course, seeing the little girl in pain from it. However, she had agreed to let the lab stick the baby's HEEL to try to get what blood they needed, and at the same time, let me give her the Rocephin shot... IF we would wait until around 7am to do all of this. I talked to the mom, and we agreed on 0650.
So at 0645, the lab was ready to go in the room and do what THEY needed to do, and of course I needed to go in with them. At this point I was rather flustered because I was behind, I was tired, yadda yadda yadda, but okay, I was ready to go in and give the shot. I had to mix the Rocephin myself in the vial, because the pharmacy had been gone by the time the order had been written... so I mixed it with sterile water (nope, no lidocaine... mistake number 1, I know that now), drew it up in a small syringe, put a 25 gage needle on it, and thought I was ready to roll.
BEFORE I went in the room however, Karen, one of our charge nurses, saw me and said "We're giving that baby IM shots now?" I said "Yeah", she said "So that's Rocephin... does it have Lidocaine in it?" I said "no, just sterile water". Right THEN I felt uncomfortable and my instinct was to hand Karen the syringe and say "Listen, why don't you give the shot, I don't think I'd better." But I didn't do this. Mistake #2.
(note: I HAVE actually given Rocephin IM before, but it's been a long time.)
I went into the room, waited patiently for lab to finish, and then as soon as they were done, I took out my alcohol swab, firmly grabbed the baby's leg, and uncapped the needle. When I uncapped the needle, the mom (who I found out later was actually VERY young, like 18 or 19) started to FREAK OUT. I said "I don't have to put the needle all the way in", though I could have and should have used a TB syringe, mistake number 3. What did I do then? Well, I was trying to make it a quick stick..in, give the medicine, then out. I stuck the needle in and somehow, quite accidentally, DID put it too far in... and the mom started to get more and more upset. Then I tried to push the medicine in... no dice, and the dang syringe EXPLODED and the medicine went everywhere.
At that point... I took the needle out of the baby's leg, wiped her leg with alcohol, calmly placed the needle in the needle boxed, walked out of the room, to the nurses station.... and *lost it*. I mean, LOST *IT*. I thought I had hurt the baby's leg, the mom was crying hysterically AS I WAS WALKING OUT of the room... I just lost it. And when I say I lost it.... I mean.. I was talking in a VERY loud tone of voice about what I had done, what had just happened, and I was about to cry (I in fact DID cry, but I think it wasn't until I was finally behind a closed door).
After giving report and finishing up the rest of my stuff, I came home... and I was STILL crying when I got home because I was afraid that I had hurt that baby, and I was upset because I had made the mom so upset.
This morning I went in to talk to my manager about what happened (who thankfully is a SUPER person and I love her to death), and she said "I'm not upset about what happened!!! Rocephin is a difficult and painful thing to give IM! I'm upset about the way you HANDLED the situation!"
Basically I acted very very unprofessionally... and I already KNEW that.... but apparently, when I was going off about what had happened, the family heard all of it.
Ahem...a little background about me... I have some slight psychological issues, and I'm being/have been treated for them. I have a horrible temper, and I have a strong tendency to want EVERYONE in the area to know that I'm upset about something. I can be calm one minute, and in total hysterics the next. Again, I am taking medication to help with this. =) I don't know how to think long enough to control my emotions long enough to get behind a closed door and THEN let them out.
I also deal with low self-esteem and tend to beat myself up when I make a mistake... and, I don't like to ask for help. Again, demons that I am trying to deal with and overcome.
So... all that aside... I want to make amends and don't know how to do it.
I want to make amends with the doctors. I don't want them to think that we can't take care of their patients, just because of how *I* acted. I'd love to contact the family and apologize, but I feel it inappriopriate. I'm thinking though, about perhaps setting up a time when I can meet with, perhaps just the 2-3 doctors who saw that baby in the hospital, and personally apologize for what happened and let them know that I don't intend for anything similar to happen again, and that I DO want to learn to better care for their patients.
Thanks. Any thoughts are welcome.