when i first started nursing i made a point to answer every call light, do every extra duty, go every extra mile. now that i have been working for almost 17 yrs i find that i am not so eager to do all the extra tasks. i still try to do everything i can but it is now impossible to make everyone happy. the pt that refused their shower on nights and is now demanding it on days is not my priority. much less being able to cut someones nails or blow dry their hair. i'm lucky to get peoples pain meds to them or toilet them in a timely manner. our hospital is (supposedly big on customer service) but don't staff accordingly. anyone else not so gung ho anymore??????