ASSume

When you come to blows with management.

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Today I asked for help for my clinic. My normal supervisor and manager weren't in. So I sent my request up the chain because we are like a week behind. 
 

Management came back with a "I need to delegate better, you have plenty of staff today" response. I responded that we do have adequate staffing today, but we haven't for 4 days, and I would like to get caught up.

Then management came back with...in writing “…we need everyone to work together and not start with the mentality that it is impossible.” 
And then I went off, because THAT statement is condescending. So I told her, in writing, that statement was a poor ASSumption on her part. Just like that. 
Then she went off about how I'm not going to be disrespectful to her and I was like ditto sweetheart. Then she told me I wasn't going to get anywhere with that attitude. ? I said great! I'm not trying to get anywhere. I have absolutely NO desire to go up the chain. I just wanted to get caught up. Don't be condescending and not expect me not to go off. Just say you don't have any god damn staff to spare today, do the best you can. ***ing managerial ***es. 

Good for you for speaking up !! Managers get so far away from the real wrk that they can be clueless. A job is not indentured servitude. I have stood up to  A-hole managers at my hospital a few times. Everyone else was afraid to step into their path, sure they would be fired. I was able to get more resources, safer staffing,  and they no longer nitpick at me for stupid incidentals. 

Specializes in Surgical Specialty Clinic - Ambulatory Care.
CrunchRN said:

Did you get help/more staffing?

Nope. And that is all she really needed to say. "I'm sorry, there is no one to send to assist you, is there any other way I can help.” And I would have been like "no, thanks for checking.” Because having no staff I'm use to. Getting things done as "best we can" I'm use to. Telling me to be effing happy about it and that you, a manager that doesn't even work in my department or know my staff, "should be able to get this done with the staff you have.” Nope, not okay with that ***. I know how much I and my staff who recently lost a husband and the other their father, can get done. They are trying but they are in mourning and not super efficient at this time. But anyway you go about it, I'm tired of being told to have a good attitude about not having staff and not being able to get patient care needs met. And I'm also tired of sacrificing my meal time and my personal time to get patient needs met .

I did end up apologizing to the manager for getting as angry as I did, but I really did feel talked down to. All she needed to let me know was that there was no spare staff. Not tell me to "step up". 
 

But yes, I am over healthcare. I have tried several positions in nursing, it sucks. Most of what we do is not patient care, healthcare as a field is not well and no one at the top is wanting to do anything to fix it because we are now about "profit". Though no one will our right say that.

I wish I knew what else to do, but I don't, not that I haven't been looking. "Dare to be fired". Yep, I'd like to see that happen, because when management is pulling *** like letting a 2 week old new grad have a full team to herself with a heparin drip patient....they have to have people like me on the floor. And I promise you there aren't enough nurses on the floor with experience to save you from those who don't know.

 

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