Accepted New Position!!!

CONGRATS and WELCOME to the specialty and to this Forum.

Yes this is a wonderful place to network with other Informatics professionals!

Please feel free to both read and post to this forum. Again, CONGRATS on the new role!

Yayyy. Congrats!! I also just started an entry level position and I'm enjoying it a lot. So much to learn though. I wish I can fast forward to the day I feel comfortable with the system we are using which is Meditech. It's a very unsettling feeling to not be able to help with any issues that arises. Good luck with everything when you start!! :-)

Congratulations and best wishes with your new position!!! :balloons:

Congrats, I entered the CDs position in April and couldn't be happier being on aM to F position. I was just wishing I had done this when the kids were little.. Welcome.

welcome! I'm a clinical analyst for HMS at my facility. Perhaps we can network. Lord knows how frustrating HMS is!

welcome! I'm a clinical analyst for HMS at my facility. Perhaps we can network. Lord knows how frustrating HMS is!

I'm so glad to find someone else that uses HMS, I'd DEFINITELY like to network with you! I'll PM you my email addy

I am really liking the job so far too!!!

Greetings Her Own Catalyst RN,

I think that you could substitute any vendor's name in your sentence of: "Lord knows how frustration {BLANK} software is.

I've noticed several posts on this forum that ask exactly what the pros and cons of a particular software are. What exactly and specifically are the issues that "frustrate" related to HMS? and please lets avoid the non specific: "Its not user friendly"

Please reply back as I feel we can all learn from each other.

welcome! I'm a clinical analyst for HMS at my facility. Perhaps we can network. Lord knows how frustrating HMS is!

One of the things that I've noticed nearly every department seems to find frustrating is the archives.

First of all, after an update there are now 2 different archives, so you have to know how old of chart your looking for and then remember what the cut off was for the old archives. You can access the archives by going directly to that site or by using the clinical view window, but then you can also see them under patient care, but only if they are scanned into that specific patient #.

It seems like there is a lot of switching back and forth between different windows, which gets very inconvenient. (clinical view, graphical, patient care.)

Being able to use order entry directly from pt. care is definitely a pro!

Greetings Her Own Catalyst RN,

I think that you could substitute any vendor's name in your sentence of: "Lord knows how frustration {BLANK} software is.

I've noticed several posts on this forum that ask exactly what the pros and cons of a particular software are. What exactly and specifically are the issues that "frustrate" related to HMS? and please lets avoid the non specific: "Its not user friendly"

Please reply back as I feel we can all learn from each other.

I think the biggest frustration with HMS is that once they fix one bug, it inevitably creates a bug somewhere else. For example, this past week nurses were seeing their patient listed on their "Patient List" 5 and 6 times. It took HMS one month to fix this bug, and then the "PIF" (correction) caused MD's to lose all their patients on their list. D'oh!

Also, HMS has a crumby way of finding info. We are the largest facility using their application as of right now, and the system seems to not be able to handle all the information we put into it. We have about 350-450 MD's on staff...sometimes (it appears) information tends to get "switched" and random MD's end up with random initials and therefore can't enter orders. Strange.

All in all it's a strange little system. I found their support staff to be really nice though.

Prior to using HMS I worked in an ICU where we used hand-written notes/charting/orders so I don't really have anything to compare it to.

Loading a patch or vendor's fixes and having it break something else is not unique to HMS, sorry to tell ya

I also wonder how thoroughly are issues being documented and reported. And if reported and documented appropriately and thoroughly are they then being escalated properly?

Are you speaking from a user's perspective or do you support the system in an IS, clinical analyst's or IT role?

I think the biggest frustration with HMS is that once they fix one bug, it inevitably creates a bug somewhere else. For example, this past week nurses were seeing their patient listed on their "Patient List" 5 and 6 times. It took HMS one month to fix this bug, and then the "PIF" (correction) caused MD's to lose all their patients on their list. D'oh!

Also, HMS has a crumby way of finding info. We are the largest facility using their application as of right now, and the system seems to not be able to handle all the information we put into it. We have about 350-450 MD's on staff...sometimes (it appears) information tends to get "switched" and random MD's end up with random initials and therefore can't enter orders. Strange.

All in all it's a strange little system. I found their support staff to be really nice though.

Prior to using HMS I worked in an ICU where we used hand-written notes/charting/orders so I don't really have anything to compare it to.

Loading a patch or vendor's fixes and having it break something else is not unique to HMS, sorry to tell ya

I also wonder how thoroughly are issues being documented and reported. And if reported and documented appropriately and thoroughly are they then being escalated properly?

Are you speaking from a user's perspective or do you support the system in an IS, clinical analyst's or IT role?

I'm both a user and clinical analyst (in IT) :)

..I work per diem in the hospital that I'm a clinical analyst for, however, I'm not really gaining much exposure on the clinical analyst end.. I mostly troubleshoot HMS (meaning: call HMS when there's an issue), create accounts, modifying menu's... My coworker seems to do all the "projects" like MU, 5010, immunization modules. Not sure if this was the right fit, like I thought it would be.