Wound nurse here, just was wondering if you were all please with the wound vac company KCI. I been having some issues with the reps as well as the consultants. Maybe its just in my area, they are hard to deal with, I know they are having some issues internally, I check out this other board about pharm reps, http://www.cafepharma.com/boards/forumdisplay.php?f=257
it seems like the KCI workers are very upset. Sad, it is really affecting patient outcomes due to delays in service. Sometimes they dont even show up. I am also having difficulty sending patient home on the vac, some crazy paper work t fill out. So my question is it just in my area, because although quite expensive rental, most of my wounds heal nicely. Also, is there any other products out there like that VAC from KCI that works???? I tried a V1 bluesky vac and got some horrible outcomes. If anybody got some answers let me know.
I was recently using a VAC on my husbands heel.(I also work in wound care) Besides the fact that he hated it.....The company was obnoxious to deal with. Accusatory phone calls when we had to interrupt use of the VAC(due to maceration issues). "You have to use it without breaks". They questioned everything that we did. I finally called for them to pick up the VAC..3 weeks later they picked it up, and then I get a call 2 weeks later for wound measurements. They had been charging my insurance for those 5 weeks.
I've seen the VAC do some amazing things, but it's not for everyone.
Cafepharma is an anonymous posting site. Take it with a grain of salt.
Last edit by lsyorke on May 13, '07