Providence Portland/Beaverton Tele-advice?

  1. Hello all!

    I have the opportunity to interview for a Telephone Advice Nurse job with Providence Medical Center in Portland, well Beaverton to be more specific. I don't suppose anyone has any inside info on this particular medical center's environment? I worked for Providence briefly on a med-surg floor and I did not like it at all, but hoping a different specialty would make all the difference.

    The ad says "The Triage Service Center serves clients in a fast-paced, challenging, multi-customer telephone call center that operates 24/7."

    To me that translates as: horribly stressful, noisy, assembly-line hurry up environment. Am I wrong? Please tell me I am wrong... I need LOWER stress, trying to get out of operating room nursing. They seem to have many postings, and often. I wonder if it's a high turn-over place, and why.

    Thanks so much for any info!
  2. 2 Comments

  3. by   skydancer7
    Okaaaay now 100+ views and no one has aaaanything to say? Please n thanks...
  4. by   TriciaJ
    I worked med-surg in the Providence system; there were things I liked and didn't like. Overall I enjoyed the job. I did not do telephone triage for them. Is there a way to shadow someone? Find out what kind of call volumes they deal with and what types of algorithms they use. Good luck.