Question: Risk Manager Job Duties - This is my new job

  1. 1 Hi

    I know that this is the quality forum, however there isn't anything for "risk management". It seems to me that quality and risk are very closely related.

    Anyways, I just want to know if anyone on here also performs risk management duties (I have seen where the quality & risk manager is the same person).

    If you were just starting out in risk management - what would be the first thing you would do to understand the expectations of the job???

    How do you prioritize your day???

    I have a job description - but it is really "wordy". I think from what I know about it - I will like it. I just want a good start. Anyone willing to share?

    Thanks,
    Mozzie
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  3. Visit  Mozzie profile page

    About Mozzie

    Joined Aug '07; Posts: 14; Likes: 14.

    12 Comments so far...

  4. Visit  zahryia profile page
    0
    Quote from Mozzie
    Hi

    I know that this is the quality forum, however there isn't anything for "risk management". It seems to me that quality and risk are very closely related.

    Anyways, I just want to know if anyone on here also performs risk management duties (I have seen where the quality & risk manager is the same person).

    If you were just starting out in risk management - what would be the first thing you would do to understand the expectations of the job???

    How do you prioritize your day???

    I have a job description - but it is really "wordy". I think from what I know about it - I will like it. I just want a good start. Anyone willing to share?

    Thanks,
    Mozzie
    This post is fine for this forum. But I would also post in the Management forum. I don't have too much experience in this area, but when I think of risk management, the first thing that comes to mind is patient safety.

    So I would definitely focus on looking at falls, medication/medical errors, etc. I would then look at satisfaction data to see if there's some kind of link (i.e. lack of callbell response, etc.)

    Congrats and Good luck!!!!
  5. Visit  nightmare profile page
    0
    Does your hospital/facility have a risk management/assessment policy folder? Ours comes under Health and safety but it could be different in the US.Start there and read up on the policies already in place.from there you can identify an shortcomings in the system that need addressing.
  6. Visit  Ginger's Mom profile page
    0
    Yes quality and risk management are closely connected.

    Several suggestions, network with the company that covers your hospital for malpractice insurance.

    Next see if there are any local risk management association available to join.

    Third, meet with the quality manager.

    Last set up a database to track risk issues.
  7. Visit  eltrip profile page
    0
    I started in risk management 3 months ago. I deal with clinical issues only. I start my day off by looking for new entries in our occurence reporting system. If there's something urgent to investigate, I'll look at it briefly. If not, I move on to my folder where I place items in order of priority: current investigations, calls to be made, etc. Of course, if there's a sentinel event (SE), everything else gets pushed to the side to deal with the SE.

    This is, indeed, interesting work. My brain is continuously working!
  8. Visit  nenupharvn profile page
    0
    <o></o> These are many positions of Nurse department. It can include:
    <o></o>
    <!--[if !supportLists]-->1.<!--[endif]-->Nurse coordinator
    <!--[if !supportLists]-->2.<!--[endif]--> Nurse clerk
    <!--[if !supportLists]-->3.<!--[endif]--> Nurse officer
    <!--[if !supportLists]-->4.<!--[endif]--> Nurse executive
    <!--[if !supportLists]-->5.<!--[endif]--> Nurse director
    <!--[if !supportLists]-->6.<!--[endif]--> Nurse assistant
    <!--[if !supportLists]-->7.<!--[endif]--> Nurse manager
    <!--[if !supportLists]-->8.<!--[endif]--> Nurse supervisor
    <!--[if !supportLists]-->9.<!--[endif]--> Nurse assistant manager
    <!--[if !supportLists]-->10.<!--[endif]--> Nurse associate
    <!--[if !supportLists]-->11.<!--[endif]--> Nurse specialist

    Based on the above positions can help you to set up Nurse dept, design job descriptions, Nurse interview questions.
    <o></o>
    I hope that this comment can help some info for our communities.
    <o></o>
    Rgs
    <o>
    </o>
  9. Visit  Weneferd profile page
    0
    My current position is Clinical Quality Manager. I review all reported events through our event reporting system. I work in a large academic medical center and we have several disease specific clinical quality managers. In our halath system, Risk Management is in our legal department. I also focus on adverse events, root cause and common cause analysis, sentinal events, and accreditation requirements. I've been a nurse for 14 years and this is by far my favorite position as a nurse. I am a fcailitator assisting with process improvement. Creating a "Just Culture" that holds staff accountable without blame is my quest as a nurse. There are severl leading organizations onthe topic of quality and patient safety, National Quality Forum, Institute for Health Care Improvement, The JOint commission, and ARHQ. There is a national cerification that many individuals seek while working in the field, CPHQ.
    I hope this gave you a few leads.....it is a whole different world. We make a huge difference in patient care.
  10. Visit  nenupharvn profile page
    0
    These are many positions of Event manager department. It can include:
    <o></o>
    <!--[if !supportLists]-->1. <!--[endif]-->Event manager coordinator
    <!--[if !supportLists]-->2. <!--[endif]-->Event manager assistant manager
    <!--[if !supportLists]-->3. <!--[endif]-->Event manager associate
    <!--[if !supportLists]-->4. <!--[endif]-->Event manager supervisor
    <!--[if !supportLists]-->5. <!--[endif]-->Event manager assistant
    <!--[if !supportLists]-->6. <!--[endif]-->Event manager executive
    <!--[if !supportLists]-->7. <!--[endif]-->Event manager manager
    <!--[if !supportLists]-->8. <!--[endif]-->Event manager clerk
    <!--[if !supportLists]-->9. <!--[endif]-->Event manager director
    <!--[if !supportLists]-->10. <!--[endif]-->Event manager specialist
    <!--[if !supportLists]-->11. <!--[endif]-->Event manager officer
    <o></o>
    Based on the above positions can help you to set up Event manager dept, design job descriptions, Event manager interview questions.
    <o></o>
    I hope that this comment can help some info for our communities.
    <o></o>
    Rgs
    <o></o>
  11. Visit  nenupharvn profile page
    0
    Quote from nenupharvn
    <o></o> These are many positions of Nurse department. It can include:
    <o></o>
    <!--[if !supportLists]-->1.<!--[endif]-->Nurse coordinator
    <!--[if !supportLists]-->2.<!--[endif]--> Nurse clerk
    <!--[if !supportLists]-->3.<!--[endif]--> Nurse officer
    <!--[if !supportLists]-->4.<!--[endif]--> Nurse executive
    <!--[if !supportLists]-->5.<!--[endif]--> Nurse director
    <!--[if !supportLists]-->6.<!--[endif]--> Nurse assistant
    <!--[if !supportLists]-->7.<!--[endif]--> Nurse manager
    <!--[if !supportLists]-->8.<!--[endif]--> Nurse supervisor
    <!--[if !supportLists]-->9.<!--[endif]--> Nurse assistant manager
    <!--[if !supportLists]-->10.<!--[endif]--> Nurse associate
    <!--[if !supportLists]-->11.<!--[endif]--> Nurse specialist

    Based on the above positions can help you to set up Nurse dept, design job descriptions, Nurse interview questions.
    <o></o>
    I hope that this comment can help some info for our communities.
    <o></o>
    Rgs
    <o>
    </o>

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  12. Visit  Jonathanus profile page
    0
    Quote from nenupharvn
    Apart from that, this link below may be useful: <meta http-equiv="Content-Type" content="text/html; charset=utf-8"><meta name="ProgId" content="Word.Document"><meta name="Generator" content="Microsoft Word 11"><meta name="Originator" content="Microsoft Word 11"><link rel="File-List" href="file:///C:%5CDOCUME%7E1%5CUSER%5CLOCALS%7E1%5CTemp%5Cmsoht ml1%5C01%5Cclip_filelist.xml"><!--[if gte mso 9]><xml> <w:WordDocument> <w:View>Normal</w:View> <w:Zoom>0</w:Zoom> <w:PunctuationKerning/> <w:ValidateAgainstSchemas/> <w:SaveIfXMLInvalid>false</w:SaveIfXMLInvalid> <w:IgnoreMixedContent>false</w:IgnoreMixedContent> <w:AlwaysShowPlaceholderText>false</w:AlwaysShowPlaceholderText> <w:Compatibility> <w:BreakWrappedTables/> <w:SnapToGridInCell/> <w:WrapTextWithPunct/> <w:UseAsianBreakRules/> <wontGrowAutofit/> </w:Compatibility> <w:BrowserLevel>MicrosoftInternetExplorer4</w:BrowserLevel> </w:WordDocument> </xml><![endif]--><!--[if gte mso 9]><xml> <w:LatentStyles DefLockedState="false" LatentStyleCount="156"> </w:LatentStyles> </xml><![endif]--><style> <!-- /* Style Definitions */ p.MsoNormal, li.MsoNormal, div.MsoNormal {mso-style-parent:""; margin:0in; margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:12.0pt; font-family:"Times New Roman"; mso-fareast-font-family:"Times New Roman";} @page Section1 {size:8.5in 11.0in; margin:1.0in 1.25in 1.0in 1.25in; mso-header-margin:.5in; mso-footer-margin:.5in; mso-paper-source:0;} div.Section1 {page:Section1;} --> </style><!--[if gte mso 10]> <style> /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman"; mso-ansi-language:#0400; mso-fareast-language:#0400; mso-bidi-language:#0400;} </style> <![endif]-->Nurse job descriptions
    Thank you for sharing information
  13. Visit  Marshall1 profile page
    0
    I just accepted a position in a LTC for Risk Management..whole new area for me..will be starting this month..am really not sure what the job entails nor how busy it will be as this facility is small..time will tell
  14. Visit  Kendy73 profile page
    0
    I work in a small medical center so I share duties of risk management/QA/QI with our CNO for our hospital. She handles the hospital and clinic issues while I handle the LTC and AL issues. This works great since we have different backgrounds.
    We handle things that happen, such as medication errors and falls, but we also have a monthly QI meeting where we address quality indicators and issues we've had problems with in the past and follow them pretty closely.
  15. Visit  wickeddiazrn profile page
    2
    Quote from Mozzie
    Hi

    I know that this is the quality forum, however there isn't anything for "risk management". It seems to me that quality and risk are very closely related.

    Anyways, I just want to know if anyone on here also performs risk management duties (I have seen where the quality & risk manager is the same person).

    If you were just starting out in risk management - what would be the first thing you would do to understand the expectations of the job???

    How do you prioritize your day???

    I have a job description - but it is really "wordy". I think from what I know about it - I will like it. I just want a good start. Anyone willing to share?

    Thanks,
    Mozzie
    This is a great place to post this. I am a Quality Risk Manager and sorta new at the position. I have always been involved in policy and procedures, best practice, and patient safety, so some of the things that I am doing stayed the same. Something new to me is I am involved in monitoring our eSRM (reporting system). I am expected to investigate, track trends, and look for areas or improvement. Having been a bedside nurse for 20 years I also look for opportunities for education for the nurses. Many times if the same areas are reported on then it may be that the nurses were not educated correctly. I am not big on punishing but rather looking into why and then educating, at least until you know more and then at times you have no choice. Fortunately, the organization that I work for supports me in this and the administration culture open to education and not just discipline.

    Networking is a big help in this position. Many other facilities may have already experienced or gone through a situation that you may find your facility dealing with. Other places will share P & P with you and suggestions as to what worked and what did not work. I would reach out to your quality director or CNO at your facility.

    ASHRM is an organization that you could look into. They have webinar's, and a website where you can educate yourself on the areas that you need help with. For example I am also very involved in legal actions or possible legal actions against our facility. This is very new to me and the ASHRM has good information on this.

    good luck!

    ~Kris
    chiandre and Bortaz, RN like this.


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