I would really appreciate any feedback, advice or constructive critisism you can offer after reading this post. I am 41 years young and nursing is a second career for me. My previous work experience was in the health insurance field. In 2008, I resigned from my job to attend nursing school full-time. I completed school and received my license in December 2009. Since then I've sent out numerous resumes to hospitals and LTC facilities that resulted in only 1 interview, no job offer. I appologize for ranting, but, I've been out of work for almost 2 years and really need a job! I need help from all of you experienced nurses and hiring managers, to please read my cover letter and resume and tell me where I'm going wrong. I've read other post and great advice is always offered here. I've X out all of my personal info but everything else is here.
Dear Hiring Manager,
I am writing in response to an announcement recently posted on your website for a Licensed Practical Nurse. As you can see from my resume, I graduated from XXXXXX Practical Nursing program in August 2009 and obtained my license on December 18, 2009.
Through my clinical rotations, I’ve had the opportunity to work in several settings, including medical/surgical, labor and delivery, long term care for both adult and pediatrics as well as observe several surgeries in the OR. This experience has enabled me to develop the skills that will prepare me for the challenges of nursing and given me the confidence I need to care for patients.
During my past employment, I have established customer service and leadership skills that I can also apply to the nursing field. My previous experience has allowed me to plan, organize, and work with people from various backgrounds. I believe that my education, skills and experience has prepared me well to become a valuable member of the healthcare team. I am confident that I will continue to develop as a nurse, particularly as I provide care to a diverse patient population
I am passionate about nursing and realize that patient care requires a solid foundation in nursing skills and techniques, prioritization of care, and communication. This coupled with my compassion and patience is what I offer as a practical nurse. I am very interested in beginning my nursing career at Eliza Jennings and will be honored to be a part of your team. I welcome the opportunity to further discuss my interest in this position with you. Please contact me at xxx-xxx-xxxx.
Thank you for your consideration in this exciting opportunity,
To acquire a position as a Licensed Practical Nurse with an organization where I can utilize my nursing education, training and interpersonal skills, while providing the highest level of care.
2008 - 2009 XXXXXX, Cleveland, Ohio
Licensed Practical Nurse Diploma
2001 - 2007 Community College, Cleveland, Ohio
Nursing prerequisites and general classes
1983 - 1987 XXXXXXX High, Cleveland, Ohio
General High School Courses
2009 Aristocrat Berea, Berea, Ohio
2009 Montifiore, Beachwood, Ohio
2009 Hillcrest Hospital, Mayfield Heights, Ohio
2009 Lutheran Hospital, Cleveland, Ohio
2008 Beachwood Point, Beachwood, Ohio
2005 - 2008 xxxxxxxxxxx Insurance, Cleveland, Ohio
Licensed Insurance Agent - Answered questions from existing and potential policyholders regarding rate quotes; sold and set-up insurance policies; helped solve underwriting issues and interpreted insurance guidelines accurately.
2002 - 2005 XXXXXXXXXX, Mayfield Heights, Ohio
Provider Service Representative- Responded to provider inquires regarding patient benefit coverage, claim status, physician referrals and facility pre-certifications, grievances and appeals generated by phone. Also, assisted the provider community understand documentation and coding required to support proper reimbursement levels.
1999 - 2001 xxxxxxxxxxxxxxxxxxxxxx, Cleveland, Ohio
System Acceptance Analyst -Identified existing and potential problems with system enhancements. Developed and executed test plans based on assigned project requirements and issues. Analyzed and validated all test output, presented documentation of original issues or system enhancements along with completed testing material to system users.
1994 - 1999 xxxxxxxxxxxxxxxxxxxxxx, Cleveland, Ohio
Sr. Customer Service Representative - Responded to customer, provider and labor union inquires via phone and written correspondence; coached new hires during probation period; responsible for processing and adjusting medical, hospital and pharmacy claims. Consulted with marketing department to update representatives on claim payments and inventory status.
1991 - 1994 xxxxxxxxxxxxxxxxxxxxxx, Cleveland, Ohio
Claims Adjudicator- Coded and entered dental, medical, hospital and pharmacy claims onto processing system. Processed edits and errors from claims pending report.
2009 LPN Diploma
2009 IV Certification
2009 Medication Certification
2008 Basic Life Support