I had a problem with a certain RN since I've started working at a Psychiatric Hospital. I am just a tech there, and I'm not sure who I should talk to. We do have Team Leaders, but talking to my team leader is like talking to a brick wall because he doesn't know what to do. The ADON for the night shift is also the type of person who will side with whomever she likes and make excuses for them. My problem is, we will call over our radios for the RN to come because a Pt needs her. Just recently, she took 45 minutes to get a Pt his pain medications (which I had documented what time the Pt. asked at what time the meds were recieved). Also, another time was when we had a Pt who was in full bed restraints who had eventually calmed down and wanted to ask the RN when he would be able to get out and go to bed. She took 20 minutes to walk down the hallway because she was too busy sitting on Facebook and talking on her phone. NOT okay with me!! Who would you talk to next about this if nobody is going to look into the situation. This happens too often and she does so many other things that are just wrong for an RN to do.