Accepted New Position!!! - page 2

by nkochrn

1,739 Views | 11 Comments

I am soooo excited to have just accepted a position as a Clinical Information Specialist! This is a new position at my hospital so I will be the first person to do the job. I will not be starting until October when one of the... Read More


  1. 0
    Loading a patch or vendor's fixes and having it break something else is not unique to HMS, sorry to tell ya
    I also wonder how thoroughly are issues being documented and reported. And if reported and documented appropriately and thoroughly are they then being escalated properly?
    Are you speaking from a user's perspective or do you support the system in an IS, clinical analyst's or IT role?


    Quote from Her Own Catalyst RN
    I think the biggest frustration with HMS is that once they fix one bug, it inevitably creates a bug somewhere else. For example, this past week nurses were seeing their patient listed on their "Patient List" 5 and 6 times. It took HMS one month to fix this bug, and then the "PIF" (correction) caused MD's to lose all their patients on their list. D'oh!

    Also, HMS has a crumby way of finding info. We are the largest facility using their application as of right now, and the system seems to not be able to handle all the information we put into it. We have about 350-450 MD's on staff...sometimes (it appears) information tends to get "switched" and random MD's end up with random initials and therefore can't enter orders. Strange.

    All in all it's a strange little system. I found their support staff to be really nice though.

    Prior to using HMS I worked in an ICU where we used hand-written notes/charting/orders so I don't really have anything to compare it to.
  2. 0
    Quote from rninformatics
    Loading a patch or vendor's fixes and having it break something else is not unique to HMS, sorry to tell ya
    I also wonder how thoroughly are issues being documented and reported. And if reported and documented appropriately and thoroughly are they then being escalated properly?
    Are you speaking from a user's perspective or do you support the system in an IS, clinical analyst's or IT role?

    I'm both a user and clinical analyst (in IT)

    ..I work per diem in the hospital that I'm a clinical analyst for, however, I'm not really gaining much exposure on the clinical analyst end.. I mostly troubleshoot HMS (meaning: call HMS when there's an issue), create accounts, modifying menu's... My coworker seems to do all the "projects" like MU, 5010, immunization modules. Not sure if this was the right fit, like I thought it would be.


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