Sorry, helping is just not an option. - page 2

by sno963 4,014 Views | 14 Comments

I am so angry right now, I am not sure if this is the right place to put this. I hope you guys don't mind me ranting a bit! So I work for a home health agency and we are always seemingly short on physical and occupational... Read More


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    Quote from sno963
    Thank you all for your thoughtful and wonderful answers! I am such a newbie to all of this and I am glad I got the opportunity to mess up young =p.

    The numbers I called were actually numbers the specific OT's had given the board to post publicly on their site and at first I did not realize most of them were companies until I got a phone call back about how unprofessional it is to call!

    I now know I have to go about it a different way, and I finally found a solution. The physical therapist can do an evaluation of whether the patient needs occupational therapy as well as PT. (thank goodness!)

    I do hope none of the OT's I called were placed in any awkward situations as I explained to the callers I found the number on the board of OT. They might possibly have to contact the board about taking down their phone number, but that might prevent other "confused" people from contacting them about extra work in the future!

    I wasn't trying to get them to work full-time or even part-time like a telemarketer, just one evaluation for a desperate person trying to find an OT.

    I am definitely going to bring this up in our next meeting, because we need to get contracted with some therapy staffing agencies. I never want to go through this again as it was so stressful!

    I also filled out an online request for PTs/OTs but haven't received any word back. I do think we pay our therapists enough (they make 2-3x as much as RNs per visit), they are just in such sparsity (if that is a word).

    Again thanks, I read this site almost every day and love the feedback and opinions!

    You've gone well beyond your responsibility, saw a patient need and tried to fill it when teh odds were well against you and then not giving up, you found a viable solution. On behalf of someone who takes care of an elderly parent where neither one of us are loaded, I want to thank you for caring and being innovative. I think your company AND patients are lucky to have you and expect you'll do very well as an RN and beyond.
    DizzyLizzyNurse and Chin up like this.
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    To the OP, you are a CNA. Why is there not an RN or Case Manager working on getting an OT-seems rather odd....
    nrsang97 and Chin up like this.
  3. 1
    Quote from WIN007
    You've gone well beyond your responsibility, saw a patient need and tried to fill it when teh odds were well against you and then not giving up, you found a viable solution. On behalf of someone who takes care of an elderly parent where neither one of us are loaded, I want to thank you for caring and being innovative. I think your company AND patients are lucky to have you and expect you'll do very well as an RN and beyond.
    I concur! Whether it was professional or not is neither here nor there. It was human care and compassion at it's best! It was advocating for your patient. It was going above and beyond. Your superior should never have put you in this place, she abdicated her role, in my eyes, you were more professional than all. In this day and age of laziness, that is not my job, I don't get paid for that...you are a breath of fresh air. You put the patient first and worked tirelessly for her. Not only that, you continue to do so, I salute you! Peace!
    WIN007 likes this.
  4. 0
    Quote from ckh23
    I do find this unprofessional. Reading your post, and correct me if I'm wrong, you were cold calling these people trying to get them to work? Like a telemarketer? Their employer may be listening to these messages and now you are putting these people in a position where it looks like they may be looking for employment elsewhere.
    I agree.

    Quote from sno963
    I then explain that I am not trying to "steal" any employees, I am just in desperate need to get this patient taken care of for one evaluation visit and I could pay both the company and the OT if needed. I get 3-4 calls about how unprofessional that is (so I figure it really must be unprofessional), but I am still having a hard time understanding why it is so unprofessional.

    If I were to receive a call asking if I could call a staff member for extra work for them I would definitely make somewhat of an effort to help. It not only shows your company is compassionate about care, but builds bridges and possibly contacts for later referrals. I was told that if I wanted to work with those people I would have to make a contract with their company (which could take weeks!).
    It is unprofessional to contact the OT directly and to be honest made your company look bad.

    What you were told is correct, what you are asking them to do is act as a sub-contractor. That is a discussion and a request that needs to be made to the OT's employer, not the OT.
    Both of your Directors and likely the legal department needs to be involved. The scope and limits of the arrangement have to be sorted out, who is going to assume liability and who is going to bill insurance/Medicare.
    You can't expect a company to take the word of a staffer that their company will pay the bill.
  5. 0
    Maybe you should have the title of recruiter and get wages that match the job description...


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