Thanks for taking the time... - page 2

Last night my Mom was taken from her long term care facility into emergency because she had a UTI that was not responding to treatment and they couldn't get her fever down. At one point my sister... Read More

  1. Visit  RN58186 profile page
    1
    I will contact the Patient Care Manager in the emergency deptartment and pass along my thanks. KitkatPRN, I know they are busy in LTC and they do have a podiatrist who comes around. Problem is, he can't see everyone every visit and relies on the nurses to let him know who needs to be seen. I have discussed the situation with the RN who is the team leader who looks after my Mom most days, and she said that the aides should have told her about this when they dressed her, but she also said that she should have been assessing them herself and hadn't done so. She apologized to me, and I suggested an apology to Mom was more in order. So she has requested Mom be seen the next time the podiatrist is around and said that she would try to make a point to assess Mom's feet on a regular basis. If that happens I will be a happy camper. However, I will also be looking to make sure that they don't get that bad again. And the RN at the LTC and I do speak often so we will make sure that we talk about her feet once in a while. I know her workload is horrendous, but I figure that we can work together to make sure this turns out well.

    Mom was admitted, and for the most part the nurses have been great. However, Mom rang tonight for a bedpan to have a BM. The person who responded (not sure if nurse of NA) told her it would be too much work to put her on a bedpan, so she should "go in your diaper and we will be in in a while to change it". I know she is heavy and difficult to move, but I offered to help so there would be an extra set of hands and was told that "we do this all the time". My Mom was mortified. Her brain is totally intact, it is her body that gave out. To soil herself is the most humiliating thing that has ever happened to her, so she felt like she was being told that her dignity was of no concern whatsoever. (I did note while I was there that the room she is in is actually designed for bariatric patients, and there was a lift on the track over her bed that can hold up to 800 lbs. I offered to help them use it, they said no, they prefer to have pts just "go" and then clean them up when they get a chance.) That whole episode didn't do much for me. But, I am refusing to dwell on that but instead going to concentrate on the good ones who have looked after her.
    lindarn likes this.
  2. Visit  perioddrama profile page
    0
    What an awesome story!
  3. Visit  Anna Flaxis profile page
    1
    What a wonderful story, and I agree with the others, write a letter to the hospital!

    I really like your attitude of working with the RN at the LTC facility to make sure her feet never get that bad again. So much more positive and constructive than making an adversary of the RN and going on the war path! Huge kudos to you for that.

    This part, however, I find horrifying. This is in NO WAY acceptable! I think it should be included in your letter, not to stir up trouble or anything, but because if this happened to your Mom, it's happening to others and it's just not okay.

    Quote from RN58186
    Mom was admitted, and for the most part the nurses have been great. However, Mom rang tonight for a bedpan to have a BM. The person who responded (not sure if nurse of NA) told her it would be too much work to put her on a bedpan, so she should "go in your diaper and we will be in in a while to change it". I know she is heavy and difficult to move, but I offered to help so there would be an extra set of hands and was told that "we do this all the time". My Mom was mortified. Her brain is totally intact, it is her body that gave out. To soil herself is the most humiliating thing that has ever happened to her, so she felt like she was being told that her dignity was of no concern whatsoever. (I did note while I was there that the room she is in is actually designed for bariatric patients, and there was a lift on the track over her bed that can hold up to 800 lbs. I offered to help them use it, they said no, they prefer to have pts just "go" and then clean them up when they get a chance.) That whole episode didn't do much for me. But, I am refusing to dwell on that but instead going to concentrate on the good ones who have looked after her.
    lindarn likes this.
  4. Visit  boywork profile page
    0
    they are amazing personal stories reaching all of uss in so many ways.
  5. Visit  Ruby Vee profile page
    1
    Quote from kajnkween
    What an amazing story ~ reminds us all of what little it will take to do the extra "little" things, especially for our seniors!
    Cleaning up someone's feet, getting the nails trimmed, rubbing in lotion -- it's not a little thing. I'm sure that much foot care took an awfully long time, and required a podiatry consult as well. That was an enormous effort!
    Anna Flaxis likes this.
  6. Visit  katiedid53 profile page
    0
    This is awesome about the care that your mom receive in the ED and how the nurse in the LTC facility owned up to her mistake in not assessing her diabetics' feet daily. But, I would not tolerate what is happening to your mom in the hospital, this is a violation of her patient rights, and is a dignity issue and increases the chance of skin breakdown, etc... The Director of Nursing needs to be informed of this, I know, I am and Director of Nursing, and if I found out that one of my employees or more were telling the patients to "go in their diaper", I would be livid. This is not acceptable and needs to be addressed, please do not tolerate this kind of treatment by the staff with your mom, she deserves better and so do all the rest of the patients on that unit. I will try to remember you and your mom in my prayers and the staff who are caring for her.
  7. Visit  wanderlust99 profile page
    0
    wonderful story thanks for sharing xo
  8. Visit  Kurosakii profile page
    0
    What an amazing story
  9. Visit  RN58186 profile page
    1
    I will be contacting the Patient Care Manager in emergency to say thanks and will be contacting the Patient Care Manager on the inpt unit about the "go in your diaper" thing. I don't work on an inpt unit any more, but I was appalled at the attitude that was displayed. If any of us did that and my Patient Care Manager had heard about it we would be in more trouble than anyone would care to admit. We had an LPN tell a pt that once and oncde our manager heard about it, well, let's just say she never said that again. If they "do that all the time" I worry how many others have figured they had no choice. I am not afraid to point out when things are not as they should be but I am also willing to pitch in to make things a bit easier if I can.
    Anna Flaxis likes this.


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