Katiebell and PicklesRN, thank you very much for your thoughtful responses. It gives us nursing students and nursing-to-be students ideas of how we can best help our patients when it is time.
Walkmygardenpath, I know that it is frustrating...but remember it is not always about you per say. It could be that they want to stay angry and maybe they see that with you, they might not be able too and in a sense losing whatever control in their situation that they can. I think the advice above was quite valuable and the next time you are faced with this, maybe it will go differently. Like KatieBell and PicklesRN state...put yourself in their place.