Feeling like a servant - page 6
Do you guys ever feel like the families and sometimes patients treat you like u are the waitress? Or like they are ur only patient? It really irritated me today.... Read More
Jan 1, '13Sometimes. I work 16 hour shifts on the weekends. It means that I get 4 or 5 days off a week and I like that but those weekends can be awfully long.
Jan 1, '13Quote from jrwestSometimes. I work 16 hour shifts on the weekends. It means that I get 4 or 5 days off a week and I like that but those weekends can be awfully long.yeah but home health you're not stuck with them for 12 hours straight, are you?
Jan 1, '13I did home health at one point and you have to make it clear each and every time you visit what your priorities are.
When I admitted patients to home health, I informed them that the patient is still the family's responsibility 24/7. It is not the responsibility for the home health agency to take over patient care. We visit to help families complete transition into taking care of the patient appropriately. When families start expecting more from us, that takes away from our other patients we have to see. And it increases their dependency on us making discharge difficult. We need to either tell them the limitations of our services or have a superior tell them because their expectations are not realistic.
Jan 1, '13Getting treated like a personal maid is constant in my job... the families are worse than the patients.
It's really just laughable after a certain point. A patient's daughter rings the call bell... "sorry, can you bring my mother a glass of water?" ... while there's two empty glasses on the patient's table and the bathroom with perfectly drinkable tap water is 2 steps away. Same person asked if one of us could possibly stay by her mother's side and keep her company, at all times. Sure, if you pay well!
Jan 1, '13Quote from That GuyThis is unrelated to your post but I just saw your picture and had to say...Chive On!Me to Pt: Anything else I can get for you before I leave
Pt gf who is not sick at all: I need a sprite
Me: Vending machines are in the hall
The look on her face was like I killed her puppy. If you are not the pt, you rarely get anything from me. The cafeteria is open til midnight and the vending machine is 24/7
Jan 2, '13As much as I like my job, I admit to sometimes thinking this. I honestly don't mind doing things for my patients. It's usually the families that tick me off the most. Some of them have this attitude that they must protect their family member from us and are very hostile and take everything the wrong way and pick you apart. Others can be nice but out at the desk every 10 minutes asking for something else. I work in an ICU and sometimes I feel like all I am doing is delivering supplies to the room, changing bags/lines/labels/linens, etc. or doing oral cares/suctioning/turns/pericares for 12 straight hours. Particularly annoying, however, is when family members of my patients ask me to do something trivial (i.e., "My mom needs some vaseline on her lips, can you do that?" or "Could you get me a warm blanket?") when I am obviously right in the middle of programming a drip on a pump to give their mom a drug that could kill her if I get distracted and do it incorrectly. Really, nurses get distracted from doing their work more than any job that really requires focus than I can think of!! This is probably one of the top 5 reasons why I'm a die hard night nurse and always will be until I tip over or can afford to retire, whichever comes first.
Jun 6, '13Quote from Lil'mamaAt this one job I had, it was written in our "job duties", to "provide refreshments such as a glass of ice water or juice to visiting family members," and we would be reprimanded if we forgot to ask if they'd like anything while they visited their relatives/loved ones in the facility.Well many people feel we are maids and servers that also happen to dispense medications.
My pet peeve is family that brings in outside food yet expects us to furnish drinks.
Jun 7, '13Quote from SkaydaWhy are Nurses and CNA's responsible for providing refreshments to family members?, if they are well enough to be a visitor then they should get it themselves. I'm disabled and in a wheelchair I wouldn't ask a nurse to get me food or drinks, I would get it myself. They are too busy trying provide care and I have so much respect for nurses and CNA's to not do that.At this one job I had, it was written in our "job duties", to "provide refreshments such as a glass of ice water or juice to visiting family members," and we would be reprimanded if we forgot to ask if they'd like anything while they visited their relatives/loved ones in the facility.
Feb 2, '14Quote from Wheels28I wish all my clients and everyone I've ever worked for, will work for, thought like you! Too much of the time CNAs and Nurses are treated like servants and housekeepers.Why are Nurses and CNA's responsible for providing refreshments to family members?, if they are well enough to be a visitor then they should get it themselves. I'm disabled and in a wheelchair I wouldn't ask a nurse to get me food or drinks, I would get it myself. They are too busy trying provide care and I have so much respect for nurses and CNA's to not do that.
Feb 2, '14We have long been registered waitresses. Some studies report 20% of our duties are classified as handmaiden.
The current corporate culture is surely encouraged THAT viewpoint.
I have a "fond" memory of readmitting a patient who remembered me with " aren't you the one that waited on me last time?"
Feb 2, '14Quote from mappersHad a patient ask for a back massage recently...I had a visitor say once, "We should get the nurses to give massages." I looked at her and said, "I think the nurses need the massages. Sorry, I'm not trained for that."
God help me.. I burst out laughing.