Family Members and their pearls of wisdom... - page 4

I don't think a shift goes by where I don't shake my head and think "what is wrong with people??" Here are some gems I've heard recently from patients' families: While I'm meeting/vitaling a new ED pt, pt's 50-something... Read More

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    Quote from bezany
    My favorite of all time is: if the doctor doesnt come to see me right now, I am leaving! I want to say "do you promise?" But what I actually do is grab the AMA form. LOL
    Yeah, I love this one too especially at triage. Pt. to paramedics: "If she puts me in the waiting room I'm going to leave". Paramedics: "Where would you like us to place the patient?". Me: "Have just one guess!".

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  2. 0
    Quote from KelRN215
    How about the random person who stops you in the hall and says, "where's Joe Smith? He's not in his room." A. Who are you? B. Joe Smith is not my patient so C. Why would I know where he is? I used to get that kind of thing all the time in the hospital. That wasn't as bad as when doctors would walk into the back room though and say "who's taking care of Joe Smith?" Check the board. Then they come back, "Well where's Sue?" Am I her keeper? She has a phone number, call her.

    Ugh. We have one hospitalist that consistently does this. He also wanders in at 0745 and is like, "who's on call for "x" service?" I don't know, dude! Call the comm center if you want to know that.
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    Quote from DizzyLizzyNurse

    How about the people who come up to you and say, "How is my grandmother?" Um WHO is your grandmother? Then they get made when you ask for a name. I'm sorry...I have no idea who YOU are.
    This happens EVERY day on my unit. There will be someone standing expectantly at the desk. I ask if they need anything and they promptly reply (usually sounding a bit snippity) "Yes, my husband needs to go to the bathroom!" Okay, I am happy to help, who is your husband? At this point the visitor looks quite offended and tells me what room they are coming from.

    A: Have you ever heard of a call bell? THAT is what they are for!
    B: I'm sorry that I don't know exactly what every patient's significant other/mother/father/sibling/child looks like. I have 5 patients, not 23. Don't expect me to know everything going on with every patient. Thanks
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    beckster's post made me think of this one.

    When a family member catches me in the hall or comes up to the desk & demands to know what's going on with their loved ones care/what certain test results are & then get offended when I say something along the lines of, "well, I'm not taking care of your mom/dad/cousin/etc., so I don't know. But I can send the nurse in to update you. "
    Aurora77 likes this.
  5. 1
    I work in LTC and float between the two units. One evening a family member came all the way to the unit I was on that night (not her mom's) and told me "My mom needs to be changed." Keep in mind that she visits often enough that I knew who her mother was without asking. I smiled my sweetest smile and said "Go ahead and turn the call light on and an aide will come take care of her." She thanked me and left to go back to mom. I'm shaking my head because in the time it took her to hunt me down and then return to turn on the call light, mom could have been changed. The same thing happened a little later that evening with a different family member. Some people seem to think the call light button is really a thumb exerciser while others seem to think it's just part of the decorations.
    beckster_01 likes this.

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