Chlometov 1,138 Views
Joined Sep 6, '11.
Posts: 10 (10% Liked)
Thank you, all, for your responses. I just wanted to see all of your perspectives on the issue. I had explained to my mom at the time that nurses can be pulled in several different directions at once and that I can understand why the nurse was acting the way she was. It was just a frustrating night for all parties involved. Like I said before, I felt particularly torn on the issue because I have been on both sides in my short experience of being in the hospital. I feel like I mention this in every post of mine, but I'm still only a student so I still have a lot to learn when dealing with patients, families, and colleagues
The way in which the nurse in question delivered the message may have been inappropriate. Considering that neither you nor anyone else who will respond was there that day, it is impossible for anyone (you, me, the rest of AN) to know the nurse's tone of voice, her body language, etc. If she was truly rude about it, then she was wrong. That having been said, she was speaking the truth. There probably were several pts. in the ER were in much worse shape that your grandmother. My experience is that patients are much more likely to be understanding about their wait if they are politely reminded that there are sicker people in the ER than them, and someone will be in as soon as possible. Again, the nurse can be criticized for not being polite, but not for the message she delivered.
Was your mother unfamiliar with the concept of triage and waiting your turn? While your grandmother's injuries were do doubt distressing for your mother, they weren't deemed to be life threatening and your grandmother was in no danger while she waited. There could very well have been someone dying.She wasn't invalidating their need for attention, they just weren't going to be going ahead of the other person.She wasn't likely being rude, but telling it like it is.
A few weeks ago, my 89 year-old grandmother fell at her home, resulting in a bleeding gash in her arm (and later discovered, a broken hip). My mother took her to the emergency room. I wasn't there, so everything I write here is what was told to me by my mother.
After my grandmother was brought into the ER and placed into a room, arm still bleeding, she and my mom waited an hour and was still not seen or treated by a nurse or doctor. My mother goes out into the hallway to find someone to see what's happening and why no one has seen them yet. I don't remember the exact events, but there was one nurse who was extremely curt with my mother. She stated, "We literally having patients dying right now", using her hands to emphasize, and added that it's okay for bleeding to occur for a certain amount of hours, her justification was that infection won't occur until hour 6 of bleeding. (Which really is not in the best interest of my grandmother, who has anemia and frequently requires blood transfusions, but I can give the nurse the benefit of the doubt because how was she supposed to know that?)
I just feel like the nurse was very rude about the situation, and could have handled it better. I understand that nurses need to prioritize patient care regarding acuity, but just bluntly stating that she "literally has patients dying" invalidates both my mom's right to be concerned for her mother and my grandmother's need for treatment and care.
It is possible that my mother could have been bothersome to the nurses, I wouldn't know beause I wasn't present to witness it, but couldn't the nurse have calmly explained the situation and why no one has seen them yet?
I am experiencing some cognitive dissonance from this situation, because I have been on both sides of this. I am angry at this nurse for being rude to my mother and inattentive to my grandmother, but I also know how irritating family members of patients can be, unaware of the fact that nurses have several patients for which to care. (So far in my hospital experience, dealing with family members is my least favorite part of nursing.) I'm trying to justify the actions on both the part of my mother and of the nurse, and I just want to know your thoughts on this.
Or referring to the tons of posts you find on this website discounting RN-BSN programs as fluff and nonsense, the posts about all the "basketweaving" electives that initial licensure BSN students take to complete their degree, etc.
Nursing is the only profession where advancing your education is seen as a bad thing.
Statistics will tell you that roughly 75% of nurses will not be bedside nursing in 10 years....so the question is...what's next for you? Because 3 out of 4 times, its not nursing.
Thank you to all of you for the encouraging words!!! We had orientation last week so my first official day will be this week and I'm definitely looking forward to starting!
I'll be starting my pediatric clinical rotation in just a few days. What has the experience been like for all of you? What should I expect for this clinical?
This is the rotation I am looking forward to the most because I enjoy working with kids, but I don't want my high expectations to lead to disappointment.
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