TeresaEDRN06 1,845 Views
Joined: Jan 7, '07;
Posts: 27 (15% Liked)
; Likes: 11
I simply say that I am trained to know who is sicker- that's my job. That's it. I don't get into a big discussion because of what was stated above- the more you try to rationalize, the more people will argue.
NickB...you go to an ED, refuse the MD's plan of care...refuse an LP, tell them which meds you DON'T and DO want, and leave.
Go to another ED and do the same thing.
What did you expect? I don't get why you are so upset.
I wouldn't walk into a law firm and tell the lawyers how to do their job. I have no idea what lawyers do...just please do your job if I need you!
If you walk into an ED, let them do their job, as well.
Those who work in an ED know that for every "typical" presentation of meningitis (and every other disease), there are 5 atypical. Knowing that makes ED people effective nurses and doctors.
You should have let them do their job. Simple.
I just said this same thing in a similar post...many people do not have the capacity to look beyond themselves. It is an EMERGENCY ROOM!!! There are emergencies. And those emergencies do NOT include food, pillows, or coke instead of the apple juice we gave her. Seriously.
Thanks for the replies. Yes, we have ANI's...Advanced Nursing Interventions. These ANI's allow the triage nurse to initiate labs, urine, a few CT scans, and a few meds on a variety of symptoms. (chest pain, renal colic, head injury, pneumonia, upper and lower abdominal pain, etc...) What we see happening is if I order an abdominal pain ANI, labs may not be drawn for 3 or 4 hours later. I am not sure why. We are working on that, also. That defeats the purpose of ordering an ANI.
Our triage process has gone through alot of changes over the past couple of years. We are doing a quick triage now and sending pts straight back if there are open rooms. The problem lies with when our wr times increase. Do you guys have a process when you triage a pt and know you will draw their labs in triage? We are presently trying to come up with a solution to that process.
My ed is trying to restructure drawing labs in triage...specifically, we are trying to expedite lab times...How does your ed make sure labs are drawn in a timely fashion?
Thanks in advance!
My ED uses T-system. It's super easy and user friendly. Love it!
I have cried with patients families, too, in certain heartbreaking situations. However, let me tell you, in regards to what Stargazer is saying, those whiney people make me sick. They have no clue. None. Those are the heartless people who truly can't look beyond their own world, even if someone else's is ending right in front of them.
edited because I responded to the wrong thread! lol
I am usually very honest..." ER's go by the acuity of the patient, not how long you've been waiting. The people who are trying to die get seen first."
I sometimes will add, "I am not saying you do NOT need to be seen...it's just there are some patients who must be seen quickly/first because of how sick they are."
I also get that some people will never be happy no matter what. I'm ok with that.
Wow!!! That is smokin fast!! I triage super fast, but you blew me right out of the water!
What's an SVE?
You absolutely did the right thing.
Thanks, everyone. I appreciate your replies! Crux1024, your links are very helpful and answered my questions clearly...thank you.
I have a question for you guys. In our ED, when a pt comes in to be seen, they'll fill out a slip and have a seat in our waiting room. The registration person will put them into our system and their name will come up as a new pt. At that time, the triage nurse will see this new pt and call their name into the waiting room for triage. Is this a HIPPA violation? Does anyone do anything different? Thanks in advance for your input!
Thanks so much guys! Your responses are so helpful. One more question. At what point do you take the initial vital signs? When they first walk in? When they sit with the triage nurse? (even if that's an hour or more later?)
Thanks! These posts are so helpful! I really like the triage plus idea.
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