I took mine last sept 27 too...same thing I have called them several times and same answers wait for 3-4 weeks..... my result came exactly on the 3rd week I PASSED!!!! Heheyyy! I answered 85 questions.
Here in California the RN's is the one who should do initial assessment...try to go on your state board website and click on Laws and regulations maybe you can find your answers there...good luck.