PsychNurs

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1. Answering Phone Calls & Maintaining Confidentiality

   PsychNurs replied to PsychNurs's topic in Psychiatric

   Thank you everyone for all of your replies. They have been very helpful!

2. Answering Phone Calls & Maintaining Confidentiality

   PsychNurs posted a topic in Psychiatric

   Hello everyone. I am a new nurse in my first psych nursing role. I would love advice about how you approach answering phones in psych nursing. I have only experienced this a few times so far. I currently get the caller's name, relationship to the...