In a view to move to new hospital in few yrs time, we have been asked to do process mapping in our area in terms of patient's journey thru hospital.
I have not done this before and would appreciate and help/hints etc.
Oct 18, '07
Bloody hell Paris they do give you the nicest jobs don't they.
it's what I used when I had to do it for Pre-assessment
Oct 20, '07
I just did a process map as part of my Managing in a Care Environment course (BTEC level 4) - which I've just passed. PM me if you need any more help.
It's not hard - you'll be pleased to hear!!